Matthew Cuentas

My Supervisor Resume. Security Experience. My Core Qualifications. Professional Experience. Key Responsibilities. Training & Certifications. Skills. Professional Strengths.

Matthew Cuentas Alan Pesina
Dallas, Texas
945-366-1319
stanleya7770@gmail.com

Dedicated and dependable Security Officer with over 2 years of experience providing building security, access control, patrol services, and emergency response in a professional environment. Experienced in conducting interior and exterior security tours, monitoring building operations, handling dock and package delivery procedures, and training newly hired security officers. Strong knowledge of emergency protocols, customer service, and maintaining a safe and secure workplace.

• Building Security Operations
• Interior & Exterior Security Patrols
• Access Control & Visitor Management
• AT&T Building Tours
• EMC Training
• Emergency Response Procedures
• Dock Operations & Logistics
• Package Receiving & Delivery Processing
• Incident Reporting & Documentation
• New Security Officer Training
• Safety Compliance
• Customer Service & Communication
• Team Collaboration
• Problem Solving

Security Officer
St. Moritz Security Services | Dallas, Texas
2 years – Present

• Conduct routine interior and exterior patrols to ensure the safety and security of the entire property.
• Maintain thorough knowledge of the building layout, including entrances, exits, restricted areas, mechanical rooms, and emergency equipment locations.
• Perform AT&T facility tours according to company security procedures.
• Complete EMC training requirements and apply security protocols during daily operations.
• Monitor access points and verify identification for employees, visitors, contractors, and vendors.
• Train newly hired security officers on standard operating procedures and post responsibilities.
• Instruct new officers on proper dock operations, including:
  Receiving deliveries
  Verifying shipment documentation
  Logging packages into the dock system
  Obtaining required signatures
  Coordinating package distribution and deliveries
• Ensure all incoming and outgoing deliveries are processed accurately and securely.
• Respond to emergencies involving water leaks, facility issues, and safety hazards by immediately notifying engineering personnel and following emergency response procedures.
• Complete detailed incident reports and shift activity logs.
• Provide excellent customer service while maintaining a safe and secure environment.
• Coordinate with management, engineering staff, and emergency responders when necessary.
• EMC Training
• AT&T Facility Tour Procedures
• Emergency Response Procedures
• Security Officer Training
• New Employee Training & Mentorship
• Incident Reporting
• Access Control Procedures
• Patrol Operations
• Surveillance & Observation
• Emergency Response
• Dock & Receiving Operations
• Package Accountability
• Security Reporting
• Communication
• Leadership
• Conflict Resolution
• Attention to Detail
• Time Management
• Reliable and punctual
• Calm under pressure
• Strong decision-making skills
• Excellent communication and teamwork
• Quick learner with leadership abilities
• Committed to maintaining a safe and secure workplace
• Lastly 9 out of 10 I am available to cover a shift at a moments notice
• I have transpiration and live 10 minutes away