MATTHEW CZULADA
East Brunswick
Summary
Fraud and Risk Analyst with 3+ years experience working in the fraud/theft industry. Personally handled a wide variety of fraud cases, investigation and incident reports, and customer support calls. Licensed in racing and gambling in various states.
Overview
3
3
years of professional experience
Work History
Fraud and Risk Prevention Analyst
FanDuel
06.2024 - Current
- Responsible for monitoring and analyzing daily risk tasks in order to identify fraudulent and suspicious acts throughout the FanDuel platform
- Execute detailed account due diligence and ensure all customer withdrawals are screened accurately
- Support various departments within FanDuel with Fraud and Risk reports and reviews
Fraud and Risk Support Analyst
FanDuel
02.2023 - 06.2024
- Conduct customer and account verification and document authentication
- Review and resolve inbound and outbound customer fraud contacts across FanDuel platform
- Assist in identifying fraud trends using the necessary tools and systems provided to us
Asset Protection Specialist
Assets Protection
02.2022 - 02.2023
- Resolve theft by using good judgement and conducting apprehensions while adhering to target asset protection policy and procedures
- Understand and appropriately use video systems to monitor theft activity and support internal cases
- Lead a security and safety culture for team members and guests by creating safe training, awareness and secure standard throughout the building
Education
Bachelor of the Arts - Criminal Justice
Stockton University
Galloway, NJ05.2022
Skills
- Microsoft office
- Analytical thinking
- MS Excel
- Time management
- Documentation and reporting
- Data research and validation
- Risk analysis
- Evidence-based decision making
Accomplishments
Phi Delta Theta- Found Father
Timeline
Fraud and Risk Prevention Analyst
FanDuel
06.2024 - Current
Fraud and Risk Support Analyst
FanDuel
02.2023 - 06.2024
Asset Protection Specialist
Assets Protection
02.2022 - 02.2023
Bachelor of the Arts - Criminal Justice
Stockton University
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