Matthew Baer
Patrick Metals
Mishawaka,Indiana
Summary
Results-driven Process Specialist at Patrick Metals with a proven track record in optimizing workflows and enhancing operational efficiency. Skilled in Lean methodology and effective communication, I successfully led continuous improvement initiatives, reducing process bottlenecks and elevating quality standards. Committed to fostering teamwork and delivering impactful results in fast-paced environments. Quickly, and accurately, resolved Quality Alerts and Corrective Actions. 43 jobs completed as an IT Contractor. 12 of the jobs I completed, I was project manager, and ensured customer satisfaction and expediency in completion of the projects, through an eye for quality, and team management.
Work History
Process Specialist
- Analyzed production workflows to identify bottlenecks and improve process consistency.
- Documented SOPs and work instructions to standardize daily operations.
- Coordinated cross-functional support between production, quality, and maintenance teams.
- Monitored process data to verify accuracy and maintain operational compliance.
- Supported continuous improvement initiatives by evaluating root causes and corrective actions.
- Trained staff on updated procedures, safety expectations, and quality standards.
- Prepared reports tracking process performance, defects, and workflow issues.
- Developed user-friendly documentation for processes, increasing employee understanding and reducing training time.
- Conducted regular audits of processes, identifying areas for improvement and recommending corrective actions.
- Optimized process efficiency by identifying bottlenecks and implementing improvements in workflows.
- Managed multiple projects simultaneously under tight deadlines while maintaining a strong focus on quality outcomes.
- Led root cause analysis efforts on process failures, preventing future occurrences through corrective action implementation.
- Gathered, documented, and modeled data to assess business trends.
- Evaluated current processes to develop improvement plans.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
Quality Assurance Analyst
- Worked closely with quality control, to ensure regular checking of product was being conducted properly and at regular intervals.
- Documented inspection results, nonconformances, and corrective actions in quality records.
- Used precision measuring tools to verify dimensions, finish, and material accuracy.
- Supported root cause analysis by collecting data and reviewing process deviations.
- Inspected product and material conformance against customer specifications and quality standards.
- Monitored production processes to identify defects and prevent repeat quality issues.
- Coordinated with production teams to resolve quality concerns and maintain workflow continuity.
- Reviewed work instructions, blueprints, and inspection criteria for consistent part evaluation.
- Assisted audit readiness by maintaining organized documentation and compliance evidence.
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
- Championed quality assurance initiatives within the organization by promoting a culture of continuous improvement and striving for excellence in all aspects of product development.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Enhanced product compliance with industry standards by diligently verifying adherence to regulatory requirements.
Security System Installer
- Installed fixtures, hardware, and components according to specifications and site requirements.
- Interpreted blueprints, drawings, and work orders to complete accurate installations.
- Secured job sites, followed safety practices, and used hand and power tools properly.
- Measured and cut materials for precise installation on residential and commercial projects.
- Communicated with clients and contractors to confirm scope, placement, and finish details.
- Troubleshot installation issues and adjusted components for proper fit and function.
- Inspected completed work for quality, alignment, and compliance with project standards.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Calculated materials and time needed for each job.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
Firmware Flashing
- Push remotely, or in person flashing of firmware for networking and peripheral devices.
- Efficiency and Speed testing to ensure proper operation during daily use.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
IT Windows Based PC Setup, Repair, and Replacement
- Replace old computers or hardware.
- Repair computers, electronics, and point of sale devices.
- Worked with remote engineers to have firmware and software pushed to the machines.
- Full set ups of computers, ensuring their immediate use after installation.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
IT Network Cabling and Installation/setup
- Run and terminate ethernet and coaxial cabling.
- Install conduit, and cable hangers in compliance with customer requirements, and industry standards.
- Install, setup, and test managed and unmanaged; switches, routers, and modems.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
IT Smart Hands
- Assisted with loading, unloading, and staging materials for jobsite productivity.
- Carried out manual labor tasks using hand tools, power tools, and basic equipment.
- Followed safety procedures while maintaining clean, organized work areas.
- Supported tradespeople with material handling, site setup, and jobsite preparation.
- Adapted quickly to changing site demands and completed assigned tasks independently.
- Performed routine equipment maintenance, resulting in fewer breakdowns and increased operational efficiency.
- Improved team productivity by effectively communicating with coworkers and supervisors on project requirements.
- Consistently met or exceeded daily production quotas through diligent work ethic and attention to detail.
- Showcased exceptional problem-solving skills when faced with unexpected challenges during production runs, ultimately minimizing downtime and keeping projects on track.
Warehouse Worker and Parts Counter
- Received, unloaded, and stocked truck parts to support daily warehouse operations.
- Picked, packed, and prepared orders for internal and customer shipments.
- Inspected incoming freight for accuracy, damage, and part-number compliance.
- Organized inventory locations to improve retrieval of fast-moving truck components.
- Operated forklifts and pallet jacks to move heavy materials safely throughout warehouse.
- Assisted with cycle counts and inventory reconciliation to maintain accurate stock records.
- Loaded outgoing deliveries and verified shipments against packing slips and work orders.
- Maintained clean, orderly storage areas while following safety procedures and warehouse standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
Warehouse Worker and Parts Counter
- Received, unloaded, and stocked truck parts to support daily warehouse operations.
- Picked, packed, and prepared orders for internal and customer shipments.
- Inspected incoming freight for accuracy, damage, and part-number compliance.
- Organized inventory locations to improve retrieval of fast-moving truck components.
- Operated forklifts and pallet jacks to move heavy materials safely throughout warehouse.
- Assisted with cycle counts and inventory reconciliation to maintain accurate stock records.
- Loaded outgoing deliveries and verified shipments against packing slips and work orders.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100 pounds.
Warehouse Supervisor
- Supervised daily warehouse workflows, aligning labor with inbound, outbound, and sortation priorities.
- Coached associates on safety procedures, equipment handling, and standard work expectations.
- Monitored inventory accuracy across receiving, stowing, picking, packing, and shipping activities.
- Coordinated dock operations to support timely trailer unloading, loading, and freight movement.
- Resolved process bottlenecks by adjusting staffing, sequencing, and task assignments.
- Trained new team members on handheld scanners, warehouse systems, and operational procedures.
- Enforced quality standards to reduce mis-sorts, damaged goods, and fulfillment errors.
- Partnered with cross-functional leaders to improve efficiency, compliance, and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
Inventory Control and Quality Assurance
- Inspect inventory for quantity and quality.
- Dispose of damaged goods, after entering defects into computer system.
- Report short quantities of products.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Warehouse Picking
- Picked customer orders accurately using handheld scanner and warehouse management system.
- Retrieved merchandise from assigned locations while following safety and productivity standards.
- Scanned items to verify order accuracy and update inventory records.
- Packed selected products securely for shipment and minimized damage during handling.
- Sorted outbound orders by destination, priority, and route requirements.
- Inspected product labels and package conditions to prevent shipping errors.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Improved order accuracy by diligently picking products according to pick lists and packing slips.
- Utilized powered industrial trucks, such as; Forklift forward drive, forklift side drive, ride on palletjack, cherry picker, multi-purpose personnel PIT.
Warehouse Stowing
- Stow products in warehouse, using computer system to log quantities and locations.
- Report defects, damage, and full locations in computer system.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Associate of Science
Skills
Agile methodology
Workflow design
Lean methodology
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking Abilities
Reliability
Excellent communication
Adaptability and flexibility
Decision-making
Operational efficiency
Leadership development
Self motivation
Client relationship management
Analytical thinking
Conflict resolution
Employee training
Continuous improvement
Quality assurance
Affiliations
United States Marine Corps
- Achieved rank of Corporal (E4)
- Motor Transport Maintenance scheduling and convoy planning.
- Assisted, trained, mentored, and disciplined 12 Marines in my charge.
- Collaborated with Transport Operational leadership.
- Good Conduct Medal.
- Navy and Marine Corps Achievement Medal
Timeline
Process Specialist
Patrick Metals
2025 - 2026Read More
Quality Assurance Analyst
Patrick Metals
2025 - 2026Read More
Security System Installer
Contracting / Self Employed
2015 - 2025Read More
Firmware Flashing
Contracting / Self Employed
2015 - 2025Read More
IT Windows Based PC Setup, Repair, and Replacement
Contracting / Self Employed
2015 - 2025Read More
IT Network Cabling and Installation/setup
Contracting / Self Employed
2015 - 2025Read More
IT Smart Hands
Sub-Contracting / Self Employed
2015 - 2025Read More
Warehouse Worker and Parts Counter
Truck Centers INC
2015 - 2017Read More
Warehouse Worker and Parts Counter
Empire Truck Sales
2015 - 2016Read More
Warehouse Supervisor
Amazon
2011 - 2014Read More
Inventory Control and Quality Assurance
Amazon
2010 - 2014Read More
Warehouse Picking
Amazon
2011 - 2012Read More
Warehouse Stowing
Amazon
2009 - 2011Read More
Ivy Tech Community College of Indiana
Associate of Science
Read More