Matthew Daughety
La Grange,NC
Summary
Dynamic and dependable professional with extensive experience at Advance Auto Parts, excelling in customer relationship management and problem resolution. Proven ability to multitask and train teams effectively while maintaining compliance. Adept at utilizing computer skills to enhance service delivery and ensure customer satisfaction.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
GMIT
Advance Auto Parts
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Provided professional services and support in a dynamic work environment.
Commercial Parts Professional
Advance Auto Parts
05.2022 - 05.2023
- Created, built and maintained professional customer relationships.
- Ordered parts for customers, repair shops, and service departments for use in automotive equipment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Retail Parts Professional
Advance Auto Parts
12.2018 - 05.2022
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Assisted customers in finding appropriate parts promptly.
Parts Associate
Advance Auto Parts
11.2011 - 12.2018
- Adhered to company guidelines for performance and compliance.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Researched vehicles and parts via physical catalogs and electronic means.
Education
No Degree - Automotive Engineering
Lenoir Community College
Kinston, NCSkills
- Dependable and responsible
- Multitasking
- Problem resolution
- Training & Development
- Computer skills
- Team management
Timeline
GMIT
Advance Auto Parts
05.2023 - Current
Commercial Parts Professional
Advance Auto Parts
05.2022 - 05.2023
Retail Parts Professional
Advance Auto Parts
12.2018 - 05.2022
Parts Associate
Advance Auto Parts
11.2011 - 12.2018
No Degree - Automotive Engineering
Lenoir Community College
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