Matthew Denby
Denver,CO
Summary
Proven leader with extensive experience in retail operations and team management. Excelled in orientating and training, boosting employee engagement, and enhancing customer satisfaction. Skilled in inventory systems and preventive maintenance, demonstrating a keen ability to improve efficiency and workplace safety.
Overview
9
9
years of professional experience
Work History
Technician
Schomp Subaru
Aurora, CO
09.2021 - Current
- Performed troubleshooting and repair of vehicles.
- Managed quality control and maintained high level of customer satisfaction.
- Conducted preventive maintenance procedures according to established schedules.
- Replaced defective components or parts as needed.
- Stand in Team Lead when lead is out; ensuring smooth workflow and help others with concerns
Supervisor
Blue Beacon
Commerce City, CO
07.2018 - 07.2021
- Directed and supervised a team of over 15 employees in daily operations.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Responded to customer questions regarding services.
- Oversaw inventory management, ensuring all tools and machines were operating.
Assistant Manager
Discount Tire
Weatherford, TX
08.2015 - 07.2018
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Conducted training sessions to align employees with job standards.
- Ensured compliance with safety regulations and company policies.
Education
High School Diploma -
Freeland High School
Freeland, MI05-2015
Skills
- Team leadership
- Project management
- Retail operations
- Orientating and training
- Customer service
- Employee engagement
Timeline
Technician
Schomp Subaru
09.2021 - Current
Supervisor
Blue Beacon
07.2018 - 07.2021
Assistant Manager
Discount Tire
08.2015 - 07.2018
High School Diploma -
Freeland High School
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