Matthew Denby
Royal Oak,MI
Summary
Dynamic and adaptable professional with a proven track record in customer service and organization, honed at Gordon Food Service and as a Soccer Referee for the U.S. Soccer Federation. Excelled in enhancing customer satisfaction and maintaining high safety standards. Skilled in teamwork, decision making, and food safety, consistently delivering results beyond expectations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Gordon Food Service
Royal Oak, MI
06.2021 - Current
- I worked full-time for 10 months.
- Loaded and unloaded shipments from trucks, and picked up and moved heavy packages.
- Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
- Assisted with customer requests and answered questions to improve satisfaction.
- Greeted customers and answered any questions they had about the store's products and services.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Operated freezers, coolers, and other related equipment to maintain proper temperatures.
- Maintained cleanliness and organization of the checkout area.
- Created labels and folders for document organization.
- Ticketed, arranged and displayed merchandise to promote sales.
- Organized stockroom shelves according to size, color or style.
Soccer Referee
U.S. Soccer Federation
Royal Oak, MI
05.2017 - 06.2019
- I took two 4-hour classes, with a 100-question exam, to get licensed.
- Collaborated effectively with colleagues on complex decisions requiring multiple perspectives.
- Checked field for holes, ruts or other hazards to maintain proper playing conditions.
- Monitored player safety and enforced disciplinary actions for rule violations.
- Conducted pre-game meetings with team captains to review game rules and expectations.
- Officiated sporting events, games or competitions and enforced game rules.
Education
High School Diploma -
Royal Oak High School
Royal Oak, MI06-2022
Some College (No Degree) - Sport Management
Grand Valley State University
Allendale, MISome College (No Degree) -
Oakland Community College
Bloomfield Hills, MISkills
- Adaptability
- Customer service
- Food safety
- Stocking
- Organization
- Time management
- Teamwork
Certification
- First Aid, CPR/AED certified.
Timeline
Sales Associate
Gordon Food Service
06.2021 - Current
Soccer Referee
U.S. Soccer Federation
05.2017 - 06.2019
High School Diploma -
Royal Oak High School
Some College (No Degree) - Sport Management
Grand Valley State University
Some College (No Degree) -
Oakland Community College
Similar Profiles
Megan TroxellMegan Troxell
Event Coordinator at Gordon Food ServiceEvent Coordinator at Gordon Food Service
Raymond RuiterRaymond Ruiter
Accounts Payable Analyst Supervisor at Gordon Food ServiceAccounts Payable Analyst Supervisor at Gordon Food Service
Jackson NowatzkeJackson Nowatzke
Assistant Manager at Gordon Food ServiceAssistant Manager at Gordon Food Service
Chantal MathieuChantal Mathieu
Credit Returns Clerk at Gordon Food ServiceCredit Returns Clerk at Gordon Food Service
Aiden KnollAiden Knoll
Quality Control Inspector at Baker IndustriesQuality Control Inspector at Baker Industries