Matthew Denega

Conduct market research and competitive analysis to identify strategic growth opportunities for the company. Evaluated potential mergers, acquisitions, and partnerships, developed detailed financial models, and created data rooms to facilitate due diligence processes, which played a pivotal role in Vydia’s acquisition. Collaborate with cross-functional teams to execute strategic initiatives, prepare presentations, and reports for senior leadership, and provide insights on industry trends to inform decision-making. Support acquisition, integration, and other implementation processes. Create and coordinate board presentations for the executive team, ensuring effective communication and alignment on strategic initiatives.

• In this role, I managed and streamlined finance operations to improve efficiency and accuracy
• I contributed to optimizing workflows and ensuring compliance with financial regulations
• Additionally, I led royalty revenue ingestion processes and managed cash advances to artists, ensuring accurate and timely payments while maintaining financial integrity within the organization

• I oversaw payment operations, ensuring the accuracy and timeliness of transactions
• My responsibilities included resolving payment-related issues, maintaining compliance with financial policies, and supporting customer service teams with payment queries

• I provided high-quality customer support, resolving inquiries efficiently and enhancing overall customer satisfaction
• My role required excellent communication skills and the ability to manage a high volume of customer interactions

• At FanDuel, I resolved customer issues through Zendesk, LiveChat, and phone support while managing all deposits and withdrawals, including credit card payments, PayPal transactions, and check requests
• I collaborated with management to analyze user trends and improve product performance
• My role required flexibility, working nights and weekends around pro sports schedules in a dynamic startup environment

• I sold online and print advertising across professional sports and university media properties, consulting with clients to evaluate their needs and address concerns
• I consistently improved customer satisfaction by leveraging problem-solving skills and developing a deep understanding of customer service and sales processes

• I achieved the highest customer satisfaction ratings on the sales team and regularly exceeded sales quotas
• By mastering company marketing strategies and conducting competitive analysis, I optimized outcomes for both customers and the company
• My approach included empathizing with diverse demographics to deliver personalized buying experiences