Matthew Dickson
Schaghticoke,NY
Summary
Senior Operator at GE Vernova with expertise in optimizing workflows and minimizing equipment downtime. Demonstrated ability to enhance operational efficiency through effective team collaboration and critical thinking. Proactive problem-solving approach resulted in substantial improvements in production reliability.
Overview
7
7
years of professional experience
Work History
Senior Operator
GE Vernova
03.2024 - Current
- Led a team of operators, delegating tasks effectively and fostering a collaborative work environment.
- Reduced downtime for equipment maintenance by conducting regular inspections and proactive repairs.
- Developed strong relationships with both internal departments and external vendors/suppliers for better coordination and seamless operations.
- Assisted in troubleshooting technical issues that arose during production runs, working closely with engineers to identify root causes and implement solutions.
- Contributed to the development of new operational strategies, collaborating with management on process improvements.
- Optimized workflow by cross-training operators on multiple machines, allowing for increased flexibility in personnel assignments as needed.
- Explained departmental procedures and assisted with task prioritization when mentoring new employees.
- Managed inventory levels efficiently by coordinating with procurement teams and keeping track of raw material consumption during production runs.
Public Safety Officer
Rensselaer Polytechnic Institute
08.2021 - 08.2023
- Patrolled assigned areas on foot or by vehicle.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Answered emergency calls for help from citizens and business owners.
- Supervised crowds of 500 or more at busy events to prevent injuries and property destruction.
- Attended public gatherings to maintain order.
- Secured crime scenes, gathered evidence, and questioned witnesses.
Security Officer
St. Peters Hospital
02.2020 - 09.2021
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
Sales Associate
Walmart
04.2018 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Grew sales and boosted profits by over 300%, applying proactive management strategies and enhancing sales training
Education
High School Diploma -
Hoosic Valley Junior Senior High School
Schaghticoke, NY06.2018
Skills
- Documentation and control
- First Aid/CPR
- Teamwork and Collaboration
- Excellent Communication
- Critical Thinking
- Problem-Solving
- Attention to Detail
- Public Safety and Security
- Emergency Situations
- Effective Working Relationships
- Accident Scene Documentation
- Reading Comprehension
- Safety and Risk Assessments
- Time Management
- Verbal and Written Communication
- Policy and Procedure Adherence
- Quotas and Goals
- Checking Inventories
- Hardware Inventories
- Assigning Tasks
- Detailed Activity Logs
- Attentive and Observant
- Team Player
- Crisis Intervention Training
- Adaptable and Flexible
- Heavy lifting
- Health and safety compliance
- Quality checks
- Fiberglass repair
- Low bay crane operator
- Electric pallet jack
- Boom and scissor lift
Volunteer work
Melrose Fire District: 2017 to Present
Volunteer Firefighter
- Emergency response
- Emergency scene management
- Fire suppression
- First aid
- Maintains composure in high stress situations
Krieger Gaming
- Managed and overseed community members
- Worked with non profit to help communicate with other organizations
- Contacted organizations for partnerships
- Managed social media's
Licenses/Certifications
- Osha 10 hour course: 2017
- Security License: February 2018
- Fema 100: 2017
- Fema 200: 2017
- Fema 400: 2017
- EDPRT: 2022
- Campus Public Safety Officer Course (Zone 5 police academy): April 13th, 2023
- Low track crane operator
- Electric pallet jack
- scissor lift and boom lift
leadership
GE Vernova - C Senior Operator
- Ensure steady workflow throughout team
- Crosstrain team on various tasks ensuring knowledge of tasks provided
- crosstrained in different areas
- Fiberglass repair
- Low bay crane operator
- Scissor and boom lift certified
- Electric pallet jack certified
- Assist production with repairing of damaged products
- Assist production by working with management on new methods and techniques to make current processes better and more efficient
Timeline
Senior Operator
GE Vernova
03.2024 - Current
Public Safety Officer
Rensselaer Polytechnic Institute
08.2021 - 08.2023
Security Officer
St. Peters Hospital
02.2020 - 09.2021
Sales Associate
Walmart
04.2018 - 06.2020
High School Diploma -
Hoosic Valley Junior Senior High School
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