Matthew Dixon
Round Rock
Summary
As a swim instructor I worked with adults and their children at the Brushy Creek MUD. I had to gain the trust of the kids in order to be able to teach them the different swim strokes and water safety. In my lifeguard leadership position, I coordinated schedules and sometimes resolved conflicts between team members. I had to act as an authority figure when monitoring pool safety to avoid accidents and injuries. I received positive feedback related customer satisfaction and problem solving from my management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Swim Instructor
Brushy Creek MUD
04.2024 - Current
- Demonstrated excellent customer service skills while interacting with guests, answering questions and resolving conflicts.
- Taught swimming techniques and safety education to new swimmers.
- Instructed swim lessons for all ages and levels of swimmers.
Head Lifeguard
Brushy Creek MUD
07.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
Cookie Seller
Cookie Co.
05.2023 - 08.2023
- Maintained a clean and organized sales environment, ensuring an inviting atmosphere for customers.
- Managed inventory levels, keeping shelves stocked and visually appealing for maximum sales potential.
Education
High School Diploma -
Round Rock High School
Round Rock, TX05-2025
Skills
- Adaptability and dependability
- Flexible schedule
- Relationship building
- Teamwork and collaboration
- Problem-solving
- Time management
Certification
CPR Certified
First Aid Certified
Graphic Design Certified
Adobe Illustrative Certified
Water Safety Instructor Certified
Timeline
Lead Swim Instructor
Brushy Creek MUD
04.2024 - Current
Cookie Seller
Cookie Co.
05.2023 - 08.2023
Head Lifeguard
Brushy Creek MUD
07.2022 - Current
High School Diploma -
Round Rock High School
Similar Profiles
Isabel MontorelloIsabel Montorello
Customer Service Representative at Brushy Creek MUDCustomer Service Representative at Brushy Creek MUD
Makayla RodgersMakayla Rodgers
CNA at Brushy Creek CottagesCNA at Brushy Creek Cottages
Kaelum ArmstrongKaelum Armstrong
Youth Ministry Intern at Brushy Creek Baptist ChurchYouth Ministry Intern at Brushy Creek Baptist Church