Matthew Dixon
Round Rock
Summary
As a swim instructor I worked with adults and their children at the Brushy Creek MUD. I had to gain the trust of the kids in order to be able to teach them the different swim strokes and water safety. In my lifeguard leadership position, I coordinated schedules and sometimes resolved conflicts between team members. I had to act as an authority figure when monitoring pool safety to avoid accidents and injuries. I received positive feedback related customer satisfaction and problem solving from my management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lead Swim Instructor
Brushy Creek MUD
Round Rock, TX
04.2024 - Current
- Demonstrated excellent customer service skills while interacting with guests, answering questions and resolving conflicts.
- Taught swimming techniques and safety education to new swimmers.
- Instructed swim lessons for all ages and levels of swimmers.
Head Lifeguard
Brushy Creek MUD
Round Rock, TX
07.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
Cookie Seller
Cookie Co.
Georgetown, TX
05.2023 - 08.2023
- Maintained a clean and organized sales environment, ensuring an inviting atmosphere for customers.
- Managed inventory levels, keeping shelves stocked and visually appealing for maximum sales potential.
Education
High School Diploma -
Round Rock High School
Round Rock, TX05-2025
Skills
- Adaptability and dependability
- Flexible schedule
- Relationship building
- Teamwork and collaboration
- Problem-solving
- Time management
Certification
CPR Certified
First Aid Certified
Graphic Design Certified
Adobe Illustrative Certified
Water Safety Instructor Certified
Timeline
Lead Swim Instructor
Brushy Creek MUD
04.2024 - Current
Cookie Seller
Cookie Co.
05.2023 - 08.2023
Head Lifeguard
Brushy Creek MUD
07.2022 - Current
High School Diploma -
Round Rock High School
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