Reshma Kumar
Round Rock
Summary
Is a determined and detail-oriented candidate with strong communication and highly motivated and detail-oriented recent computer science graduate with a strong foundation in programming languages like Python, Java, C+ and a passion for data analysis, data mining. Eager to contribute to a dynamic team and apply my skills to solve complex problems and build innovative solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
SALES ASSOCIATE
DSW
- 09.2024
- Utilized active listening and customer service skills to address and resolve inquiries efficiently, ensuring a positive shopping experience.
- Maintained organized racks and shelves to enhance store presentation and support overall operational flow.
- Processed returns, exchanges, and refunds in accordance with store policy, ensuring accurate record-keeping.
- Executed cash transactions with precision while adhering to company policies, demonstrating accuracy and attention to detail.
RETAIL ASSOCIATE
Ross: Dress for Less
06.2023 - 09.2023
- Processed transactions accurately and efficiently to support smooth daily operations.
- Maintained a clean and orderly store environment to enhance operational efficiency.
- Engaged customers with prompt greetings and friendly service to improve their overall experience.
STORE ASSOCIATE
CVS Pharmacy
03.2022 - 05.2023
- Assisted customers with product selection while efficiently managing cash register operations and customer payments.
- Executed cash handling duties accurately to reduce errors and streamline transactions.
- Resolved customer issues promptly, contributing to improved customer satisfaction and efficient operations.
- Guided customers in locating merchandise and selecting suitable options to enhance their shopping experience.
- Handled pricing, scanning, and discount application processes accurately, ensuring effective transaction processing.
RETAIL ASSOCIATE
Ross: Dress for Less
08.2021 - 03.2022
- Delivered exemplary customer service by greeting and assisting customers to enhance their shopping experience.
- Addressed customer inquiries and resolved issues swiftly, contributing to smooth store operations.
- Supported customers by locating specific items and suggesting alternative options, promoting overall efficiency.
SALES ASSOCIATE
Vector Marketing
06.2021 - 07.2021
- Provided exceptional customer service while assisting customers with product selection, sizing, and styling.
- Coordinated appointments via Zoom, demonstrating proficiency in scheduling and the use of Microsoft Office Suite.
Education
Bachelor of Science - Computer Science, applied mathematics
Texas State University
San Marcos, Texas08.2024
Associate of Science - Computer science
Austin Community College
Round Rock, Texas08.2021
Skills
- Strong communication skills
- Customer Service
- Python programming
- Multi-tasking
- Accuracy and attention to detail
- SQL
- Microsoft Word
- Microsoft Excel
Certification
- Google Cybersecurity Certification February 5, 2024
- Microsoft Certified: Azure Data Fundamentals January 26, 2025
Timeline
RETAIL ASSOCIATE
Ross: Dress for Less
06.2023 - 09.2023
STORE ASSOCIATE
CVS Pharmacy
03.2022 - 05.2023
RETAIL ASSOCIATE
Ross: Dress for Less
08.2021 - 03.2022
SALES ASSOCIATE
Vector Marketing
06.2021 - 07.2021
SALES ASSOCIATE
DSW
- 09.2024
Associate of Science - Computer science
Austin Community College
Bachelor of Science - Computer Science, applied mathematics
Texas State University
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