Matthew Do
Chicago,IL
Summary
Enthusiastic and detail-oriented IT professional with a solid foundation in Information Technology Security & Administration, currently pursuing certifications and hoping to eagerly apply theoretical knowledge gained through coursework to real-world IT challenge. Previous experience in logistics and warehouse operations has honed my skills in efficiency, problem-solving, and attention to detail. A quick learner with a proactive approach, I am excited to contribute to and grow within the dynamic field of IT.
Overview
8
8
years of professional experience
Work History
Merchandising
Sam's Club
09.2023 - Current
- Configured electronic displays, including setting up TV displays for internet connectivity and cabling
- Managed inventory by stocking shelves to ensure products are readily available for customers
- Provided excellent customer service by assisting and addressing customer inquiries and needs.
Logistics Driver
Magnetic Inspection Laboratory
11.2022 - 09.2023
- Operated a 26-foot box truck to navigate around various buildings, facilitating timely delivery of aerospace parts
- Showcasing a strong grasp of logistics procedures and safe driving practices
- Proficient in coordinating and executing efficient logistics operations
- Experienced in managing shipping and receiving tasks to ensure accurate and timely deliveries.
Warehouse Associate
National Oak Distributors
05.2021 - 03.2022
- Orchestrated the palletization of paint & other automotive materials onto skids with a focus on precision
- Executed the meticulous wrapping and loading of trailers, ensuring the secure transport of goods.
Forklift Driver
APL Logistics
01.2020 - 09.2021
- Driving forklift for a third-party logistics company
- Offloading and loading trailers
- Wrapping skids
- Played a crucial role in the efficient and safe movement of materials within the distribution center
- Operated forklifts for a third-party logistics company, specializing in the efficient loading and unloading of trailers and the secure wrapping of skids.
Meat Clerk
Meijer Incorporated
12.2017 - 04.2018
- Responsible for assisting customers with their meat selections from the counter
- Executed the restocking and maintaining the availability of meat products on the sales floor.
Utility Worker
Meijer Incorporated
10.2016 - 12.2017
- Played a key role in maintenance activities, primarily responsible for retrieving shopping carts and ensuring a clean and organized store environment
- Provided customer assistance by escorting them to their vehicles
- Actively contributed to maintaining cleanliness by handling trash collection and cleaning tasks.
Education
Forklift Certification -
Information Technology Security & Administration Program -
MyComputerCareer
Arlington, TX04.2024
Skills
- Implemented mobile solutions including laptops, tablets, and mobile communication
- Provided Wireless Network Support and install, configure, and troubleshoot wireless access points
- Performed troubleshooting and resolved hardware and software technical problems in system elements after detailed analysis, including computer failures and software malfunctioning
- Monitored and administered IT systems regarding hardware replacements, upgrades, and new installations
- Repaired and replaced malfunctioning components in desktops, laptops, or mobile devices
- Upgraded all components of desktops, and laptops, including hard drives, CPUs, memory, wireless network cards, and many other peripherals
- Installation and configuration of computer hardware, software, systems, networks, printers, and scanners
- Cloud Platform Support to include Microsoft applications, Office 365 and Google Cloud Applications
- Implementation of wireless networks, and various topologies
- Troubleshooting, analyzing and repair problems of computer elements such as desktop computers, laptops, and various components/peripherals of an IT network
- Virus and malware mitigation, cleaning infested computers and implementation of Encryptions
- Product Merchandising , Visual Merchandising Proficiency, displaying product in a very neat and concise manner Also, attention to detail esque
Personal Information
Title: IT Technician
Hobbies
On my free time I self taught myself on how to build and update/upgrade my own personal desktop. Troubleshooting and repairing personal desktop, identifying hardware issues and conflicting components. I also maintain my computer's health by utilizing my anti-virus. I am always browsing the news on the latest technical hardware and keeping up-to-date with the latest technical news whether it be about PC components or a nationwide security crisis.
Timeline
Merchandising
Sam's Club
09.2023 - Current
Logistics Driver
Magnetic Inspection Laboratory
11.2022 - 09.2023
Warehouse Associate
National Oak Distributors
05.2021 - 03.2022
Forklift Driver
APL Logistics
01.2020 - 09.2021
Meat Clerk
Meijer Incorporated
12.2017 - 04.2018
Utility Worker
Meijer Incorporated
10.2016 - 12.2017
Forklift Certification -
Information Technology Security & Administration Program -
MyComputerCareer