MATTHEW DRIVER
Charlotte,NC
Summary
Dedicated Security Officer experienced in incident reporting, site safety, and customer service, contributing to secure environments through reliable communication and calm judgment. Accomplished Logistics Worker with a solid record in efficient package handling, equipment operation, and timely deliveries, emphasizing collaboration and adaptability to meet operational demands. Effective Produce Professional with expertise in inventory management and customer service, ensuring product freshness and appealing displays while adhering to safety standards.
Overview
1
1
Language
1
1
Certification
8
8
years of professional experience
Work History
Security Officer
Intercon Security Services
10101 Claude Freeman Drive Charlotte, NC 28262
01.2025 - Current
- Enforced site policies and safety protocols to support orderly operations.
- Coordinated with team members during investigations, evacuations, and high-risk incidents.
- Mentored new officers on post orders, observation standards, and communication procedures.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety the top priority.
Security Officer
Strategic Security Corp.
Charlotte, NC
10.2023 - 12.2024
- Monitored surveillance systems and reported suspicious activity to supervisors and law enforcement.
- Secured entry points, verified credentials, and maintained visitor control procedures.
- Responded quickly to alarms, incidents, and emergency situations with calm judgment.
- Patrolled assigned areas to deter unauthorized access and identify safety concerns.
- Documented daily activity logs, incident reports, and shift handoffs with accuracy.
Produce Clerk/Manager's Assistant in Training
Harris Teeter
4701 Smith Farm Rd Charlotte, NC 28216
09.2020 - 10.2023
- Inspected deliveries for freshness, accuracy, and temperature compliance before stocking coolers and sales floor.
- Maintained fresh produce displays, rotating stock and removing damaged items to preserve quality standards.
- Replenished shelves and tables with proper rotation, pricing, and labeling for consistent product presentation.
- Assisted customers with produce selection, offering product knowledge and responding to special requests.
- Sanitized work areas, equipment, and prep surfaces to support food safety and sanitation requirements.
- Trained new produce clerks on stocking procedures, quality checks, and department standards.
Package Handler/Overnight Associate
FedEx:Ground
Charlotte, NC
07.2018 - 08.2020
- Scanned, labeled, and routed packages using handheld tracking systems to support dispatch accuracy.
- Loaded and unloaded packages from trailers, maintaining accurate sort placement and shipment flow.
- Inspected packages for damage and followed handling procedures to protect shipment integrity.
- Coordinated with team members to prioritize inbound and outbound freight during peak sorting periods.
- Organized conveyor and staging areas to reduce congestion and improve package movement.
Food Service Worker/Assistant Manager
Sbarro's Pizza
6801 Northlake Mall Dr, Charlotte NC 28216
06.2018 - 03.2020
- Operated cash register and processed customer orders accurately during peak service periods.
- Prepared pizza slices, pasta, and sides following food safety and quality standards.
- Restocked ingredients, paper goods, and display cases to maintain efficient service flow.
- Maintained clean workstations, dining areas, and equipment in compliance with sanitation procedures.
- Assisted team members with food prep, order fulfillment, and front-counter support.
- Assembled made-to-order menu items quickly while following portioning and presentation guidelines.
Education
High School Diploma -
Mountain Island Charter School
13440 Lucia Riverbend Hwy Mount Holly, NC 2812006-2018
Skills
- Security guard license
- Incident management
- Emergency response training
- Report writing
- Warehouse safety
- Positive demeanor
- Incident management
- Customer service
- Multitasking
- Quick learner
- Team collaboration
- Surveillance monitoring
- Access control
- Risk assessment
Accomplishments
- Designed eye-catching product displays, helping to increase merchandise visibility to the customer.
- Volunteered to handle the cash register when the store was short-staffed with zero till errors during the entire time.
- Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.
- Supervised team of 6 staff members.
Certification
- Certified food service worker/manger assistant, Sbarro - 2018 to 2020
Languages
English
Full Professional
Timeline
Security Officer
Intercon Security Services
01.2025 - Current
Security Officer
Strategic Security Corp.
10.2023 - 12.2024
Produce Clerk/Manager's Assistant in Training
Harris Teeter
09.2020 - 10.2023
Package Handler/Overnight Associate
FedEx:Ground
07.2018 - 08.2020
Food Service Worker/Assistant Manager
Sbarro's Pizza
06.2018 - 03.2020
High School Diploma -
Mountain Island Charter School