Matthew Duffy
Minneapolis,MN
Summary
Skilled team player with strong background in competitive environments. Works well independently to handle challenges and always ready to go beyond basic assignments. Excited to professionally grow and gain connections through strong communication. Quick learner with the ability to work in parallel.
Overview
10
10
years of professional experience
Work History
Project Manager
Clear Shores
09.2023 - Current
- Established effective communication among cross-cultural team members for enhanced collaboration and successful project completion.
- Managed risk assessments and implemented mitigation strategies through proper training and use of safety equipment to minimize potentially dangerous situations, resulting in zero on-site injuries.
- Enhanced back-end products for operation efficiency by implementing CRM, accounting and project tracking software that resulted in quicker pay to employees, customer ease of communication with managers and overall job performance.
- Improved client relationships through CRM software and working within HOA boards to offer successful and efficient job performance that led to 45% increase in word-of-mouth sales in the first year.
Surety Specialty Underwriter
Philadelphia Insurance Companies
02.2022 - 08.2023
- Analyzed construction company’s portfolios for efficient manager and executive decision making through concise and thorough written or verbal presentations.
- Generated new and furthered existing relationships for the book-of-business resulting in annual 104% revenue, achieving yearly manager and team goals.
- Supported management in leading post-undergrad trainee projects to help develop understanding of key role topics for their success.
- Conducted extensive contract analysis to mitigate job performance risks for the company, clients and insurance agents.
Food & Beverage Associate
Pinery Country Club
08.2014 - 12.2021
- Operated as bar supervisor, reducing inventory deficits of customer products through daily inventory tracking and use of existing software resulting in 0% out-of-stock totals.
- Enhanced executive level verbal communication skills through day-to-day conversations or club improvement meetings with successful business professionals of all different backgrounds.
- Helped server proficiency through leadership training that resulted in customer voted 90%+ monthly service ratings, which prior were 70-80%.
- Worked effectively with small, intimate gatherings and large crowds to offer professional service and polished hospitality resulting in promotion opportunities.
Account Executive
BlockParty Inc.
01.2019 - 08.2020
- Operated as first Account Executive that helped grow company client list over 100 customers.
- Used CRM processes and Salesforce effectively to be efficient in weekly sales touches resulting in higher close rate.
- Engaged clients with positive, enthusiastic, and professional approach, that resulted in building strong relationships with business decision-makers.
- Identified the needs of clients by understanding requirements, goals, and strategic direction and providing roadmaps for growth through multiple-platform advertising programs.
Education
Bachelor of Science - Marketing
University of Colorado-Denver
12.2021
Associate of Science - Marketing
Arapahoe Community College
05.2015
Skills
- Business Writing
- Statistical and Marketing Research
- Customer Service Management
- Account Planning
- Financial Statements Analysis
- Client Relationship Management
- Microsoft & Other Programs
- Employee Training
Timeline
Project Manager
Clear Shores
09.2023 - Current
Surety Specialty Underwriter
Philadelphia Insurance Companies
02.2022 - 08.2023
Account Executive
BlockParty Inc.
01.2019 - 08.2020
Food & Beverage Associate
Pinery Country Club
08.2014 - 12.2021
Associate of Science - Marketing
Arapahoe Community College
Bachelor of Science - Marketing
University of Colorado-Denver
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