Matthew Durham
Carbondale,IL
Summary
Throughout my academic career I have been involved in many different activities in the work place, academically, and athletically in which I have learned new skills, gained new responsibilities, and lead my peers. In college, I played Division 1 football and was a member of the Student-Athlete Advisory Committee. I was a consistent honor roll student throughout high school, I achieved many varsity letters for football, track and field, quiz bowl, and wrestling. I was the captain of our track and field team my senior year of high school. I taught Sunday School for a few years and even received the Saint TImothy award for doing so.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cabinets & Appliances Sales Associate
Menards
07.2023 - Current
- Part-time acting department manager
- Provide customer with information about key features of appliances and cabinets
- Help set up special order appliances and cabinets
- Help customers design kitchens, bathrooms, closets, and garages
- Provide training for new team members
Cashier
Menards
05.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Operated Return/Rental Desk
- Helped push shopping carts and assist with loading heavy merchandise into customer's vehicle
Plumbing Associate
Menards
08.2020 - 09.2021
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Selected type and size of piping required for each project.
- Eliminated risks by correctly identifying potential safety hazards.
- Provided Customer Assistance in locating product and identifying product application
Garden Center Sales Associate
Menards
05.2021 - 08.2021
- Worked outdoors in weather conditions to care for plants and serve customers.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
Lumber Yard Worker
Menards
05.2020 - 07.2020
- Restocked lumber and building materials to maintain adequate supply for customers.
- Assisted customers with loading lumber and other various building materials.
- Lifted, moved and handled various building materials throughout yard
- Maintained appearance of yard and racks by disposing of trash and debris and keeping stock organized.
- Interacted directly with customers, suppliers and co-workers and displayed professional communication skills.
Maintenance Lead
Boylan Catholic High School
06.2017 - 05.2020
- Supervised employee performance, preventive maintenance, and safety.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Managed efficient teams of up to 5 employees.
Education
Bachelor of Arts - Psychology And Criminal Justice
Southern Illinois University Carbondale
Carbondale, IL05.2024
High School Diploma -
Boylan Catholic High School
Rockford, IA05.2020
Skills
- Leadership and Organization
- Dispute Mediation
- Guest Relations
- Excellent People Skills
- Multitasking Strengths
- Time Management
- Verbal Communication
- Conflict Resolution
- Money Handling
- Policy and Procedure Adherence
Certification
- Stationary Order Selector Training
Timeline
Cabinets & Appliances Sales Associate
Menards
07.2023 - Current
Cashier
Menards
05.2022 - 07.2023
Garden Center Sales Associate
Menards
05.2021 - 08.2021
Plumbing Associate
Menards
08.2020 - 09.2021
Lumber Yard Worker
Menards
05.2020 - 07.2020
Maintenance Lead
Boylan Catholic High School
06.2017 - 05.2020
Bachelor of Arts - Psychology And Criminal Justice
Southern Illinois University Carbondale
High School Diploma -
Boylan Catholic High School
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