Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cheyanne Bishop

Bloomfield Township,MI

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance team member engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Cabinets and Appliances Sales Associate

Menards
09.2022 - 10.2023
  • Utilized 2020 design software to create detailed custom cabinetry floorplans.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Assisted customers with prompt and polite support in-person and via telephone.

Assistant Front End Manager

Menards
12.2020 - 09.2022
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Created employee schedules to align coverage with forecasted demands.
  • Worked with loss prevention in monitoring shopper behavior.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Reconciled 18 cash drawers at start and end of each shift, accounting for errors, and resolving discrepancies.

Head Cashier

Menards
05.2020 - 12.2020
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
  • Used POS system to process sales, returns, online orders and giftcard registration.

Server

George's Corned Beef And Ham
11.2019 - 03.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Server

Brentwood Golf Club
09.2019 - 03.2020
  • Provided friendly, courteous service to create memorable moments for guests.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.

Shift Lead

Hungry Howie's Pizza
05.2019 - 08.2019
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Associate of Science -

Oakland Community College
West Bloomfield Township, MI
10.2023

Skills

  • Customer Service
  • Fast learner
  • Conflict Resolution
  • Inventory Tracking
  • Store Opening and Closing
  • Cashiering
  • Retail Management
  • Supervising Experience
  • Accounts Payable
  • Cash Handling Accuracy
  • Time Management

Accomplishments

  • Awarded “Employee of the Month” in March 2023.
  • Supervised team of 18 staff members.
  • Completed Preparing for Advancement training program at Menards.
  • Promoted within first 6 months of employment with Menards


Timeline

Cabinets and Appliances Sales Associate

Menards
09.2022 - 10.2023

Assistant Front End Manager

Menards
12.2020 - 09.2022

Head Cashier

Menards
05.2020 - 12.2020

Server

George's Corned Beef And Ham
11.2019 - 03.2020

Server

Brentwood Golf Club
09.2019 - 03.2020

Shift Lead

Hungry Howie's Pizza
05.2019 - 08.2019

Associate of Science -

Oakland Community College

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Cheyanne Bishop