Daniel Tome Sr
Chardon,OH
Summary
Dynamic Department Manager with proven expertise at Lowes Home Improvement, excelling in inventory management and customer service. Recognized for enhancing customer satisfaction and optimizing stock levels, while leading teams to achieve strategic goals. Skilled in staff management and implementing efficient processes, driving significant improvements in operational performance.
Retired September 2024 continued part time.
Overview
46
46
years of professional experience
Work History
Department Manager Cabinets - Appliances - Millwor
Lowes Home Improvment
10.2016 - Current
- Oversaw inventory management processes, optimizing stock levels while reducing waste and losses.
- Collaborated with departments to ensure alignment in achieving company-wide objectives.
- Enhanced customer satisfaction rates through attentive service and prompt issue resolution.
- Maintained a professional work environment by proactively addressing conflicts among staff members.
- Evaluated employee performance accurately, recognizing achievements and identifying improvement areas.
Associate - Contractor Sales
Western Reserve Farm Co Op
04.1985 - 09.2016
- Attended industry trade shows to network and gather insights on construction market trends.
- Developed tailored solutions by aligning client requirements with appropriate products and services.
- Maintained comprehensive knowledge of industry trends, competitor offerings, and emerging technologies.
- Implemented streamlined ordering processes that minimized errors and enhanced departmental efficiency.
Retail Sales Worker
Colony Lumber
03.1985 - 01.2010
- Cultivated strong customer relationships, driving repeat business and loyalty.
- Delivered personalized recommendations tailored to customer preferences and needs.
- Resolved customer inquiries and complaints promptly, ensuring high satisfaction levels.
- Enhanced customer satisfaction through exceptional service and extensive product knowledge.
Retail Sales
84 Lumber
02.1979 - 02.1985
- Oversaw product and tool inventory to ensure accessibility for appointments and retail sales.
- Enhanced retail sales through strategic upselling and comprehensive product knowledge.
- Cultivated relationships with vendors to secure timely delivery of high-quality products.
- Provided tailored product recommendations based on client needs, driving retail sales growth.
Education
High School Diploma -
Geneva Secondary Complex
Geneva, OH06-1976
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
Timeline
Department Manager Cabinets - Appliances - Millwor
Lowes Home Improvment
10.2016 - Current
Associate - Contractor Sales
Western Reserve Farm Co Op
04.1985 - 09.2016
Retail Sales Worker
Colony Lumber
03.1985 - 01.2010
Retail Sales
84 Lumber
02.1979 - 02.1985
High School Diploma -
Geneva Secondary Complex
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