Matthew Edwards
Willingboro,United States
Summary
Driven and resourceful administrative professional 3+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing circumstances. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
1
year of professional experience
Work History
Top Selling Furniture Sales Associate
Ashley Furniture Homestore
01.2023 - 03.2024
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Supported team members with timely and accurate data entry, enabling them to focus on higher-level tasks.
- Reduced errors in reports by thoroughly reviewing entered data and making necessary corrections before submission.
Education
Associate of Arts - Music Education
Rowan College At Burlington County
Mount Laurel, NJ06.2027
High School Diploma -
Burlington County Institute Of Technology
Westampton, NJ06.2017
Skills
- Product Demonstration
- Computer Skills
- Loyalty Program Promotion
- Delivery Coordination
- Appointment Scheduling
- Sales Support
- Customer Service
- Complaint resolution
- Paperwork Processing
- Data Collection
- Product Knowledge
Timeline
Top Selling Furniture Sales Associate
Ashley Furniture Homestore
01.2023 - 03.2024
Associate of Arts - Music Education
Rowan College At Burlington County
High School Diploma -
Burlington County Institute Of Technology
Similar Profiles
Maurissa RamosMaurissa Ramos
Sales Professional at Ashley Furniture HomestoreSales Professional at Ashley Furniture Homestore
Miya BaconMiya Bacon
Design Consultant at Ashley Furniture HomestoreDesign Consultant at Ashley Furniture Homestore
Gordon VandenbergGordon Vandenberg
Facility Maintenance and Warehouse Supervisor at Ashley Furniture HomestoreFacility Maintenance and Warehouse Supervisor at Ashley Furniture Homestore