Matthew Edwards
Willingboro,United States
Summary
Driven and resourceful administrative professional 3+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing circumstances. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
1
year of professional experience
Work History
Top Selling Furniture Sales Associate
Ashley Furniture Homestore
01.2023 - 03.2024
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Supported team members with timely and accurate data entry, enabling them to focus on higher-level tasks.
- Reduced errors in reports by thoroughly reviewing entered data and making necessary corrections before submission.
Education
Associate of Arts - Music Education
Rowan College At Burlington County
Mount Laurel, NJ06.2027
High School Diploma -
Burlington County Institute Of Technology
Westampton, NJ06.2017
Skills
- Product Demonstration
- Computer Skills
- Loyalty Program Promotion
- Delivery Coordination
- Appointment Scheduling
- Sales Support
- Customer Service
- Complaint resolution
- Paperwork Processing
- Data Collection
- Product Knowledge
Timeline
Top Selling Furniture Sales Associate
Ashley Furniture Homestore
01.2023 - 03.2024
Associate of Arts - Music Education
Rowan College At Burlington County
High School Diploma -
Burlington County Institute Of Technology
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