Sandra Overbey
Pensacola
Overview
19
19
years of professional experience
Work History
Furniture Sales Associate
Ashley Furniture HomeStore
Pensacola
04.2019 - Current
- Assisted customers in selecting furniture that meets their needs and preferences.
- Demonstrated product features and benefits to enhance customer understanding.
Bridal Consultant
David's Bridal
Pensacola
11.2016 - 09.2019
- Assisted brides in selecting wedding gowns and accessories.
- Provided personalized consultations to understand client preferences and styles.
- Coordinated fitting appointments and alterations with seamstresses.
- Maintained inventory of bridal gowns and accessories for optimal selection.
- Educated clients on fabric types, styles, and care instructions.
- Conducted follow-up communications to ensure client satisfaction post-purchase.
- Organized fittings and alterations to ensure that garments fit properly prior to the wedding day.
- Provided customer service to ensure that customers were satisfied with their purchases.
- Researched current fashion trends to stay abreast of industry developments.
Lead Sales Associate
Burlington Stores
Pensacola
08.2013 - 11.2017
- Assisted customers with product selection and provided exceptional service.
- Maintained store appearance through effective merchandising and organization.
- Managed inventory levels to ensure availability of popular items.
- Processed transactions accurately using point-of-sale systems.
- Assisted with the training of new sales associates.
- Provided customer service to ensure satisfaction.
- Processed payments and returned receipts, cash, coin and cards to customers.
- Promoted positive culture of teamwork and inclusion, increasing employee morale.
- Performed cashier duties when needed during peak times or shortages in personnel.
- Maintained neatness and cleanliness throughout the store environment.
- Cross-trained on different positions to best support team during peak periods.
- Organized store displays for maximum visibility of products.
Merchandise Supervisor
Walmart
Pensacola
09.2006 - 07.2013
- Supervised merchandise displays to enhance customer engagement and sales.
- Trained staff on inventory management and stock replenishment procedures.
- Coordinated product placements for seasonal promotions and special events.
- Implemented visual merchandising standards to maintain store aesthetics.
- Provided training sessions for new employees on merchandise policies and procedures.
- Adhered to company standards when merchandising displays and running promotions.
- Planned and implemented visual merchandising strategies to maximize sales potential and create an inviting customer experience.
- Trained, coached and managed team of sales and customer service professionals.
- Resolved customer complaints related to product availability or quality issues promptly and professionally.
Education
High school diploma or GED - Business
South Georgia college
Douglas, Georgia03.1989
Skills
- Training and development
- Problem solving
- Effective communication
- Time management
- Furniture Sales
- Merchandising
- Customer service
- Retail Management
- Sales Management
- Planograms
- Computer skills
- Relationship building
- Visual merchandising
- Product knowledge
- Accessory styling
- Color theory
- Product demonstration
- Product merchandising
- Strong communication and interpersonal skills
- Time management abilities
- Merchandising and display
- Cash register operation
Websites
Personal Information
Title: Sales consultant
Additional Information
I have been recognized on achieving top sells throughout the company which has lead to being identified as a circle of excellent stylist., 10+ years
Timeline
Furniture Sales Associate
Ashley Furniture HomeStore
04.2019 - Current
Bridal Consultant
David's Bridal
11.2016 - 09.2019
Lead Sales Associate
Burlington Stores
08.2013 - 11.2017
Merchandise Supervisor
Walmart
09.2006 - 07.2013
High school diploma or GED - Business
South Georgia college