Open To Work
MATTHEW EICHELSDORFER
Houston,TX
Summary
Dynamic professional with a proven track record at Tiff's Treats, excelling in customer outreach and relationship building. Skilled in scheduling and task management, I effectively resolved inquiries and enhanced team performance, driving customer satisfaction and loyalty. Passionate about delivering exceptional service and fostering positive experiences.
Overview
9
9
years of professional experience
Education
Bachelor of Science - Exercise Science, Nutrition
University of Houston
Houston, TX05.2026
Work History
Food Delivery Driver
DoorDash
Houston
08.2023 - 10.2025
- Delivered food orders promptly and efficiently to various locations.
- Communicated effectively with customers regarding delivery updates and issues.
- Navigated routes using GPS technology for timely deliveries.
Back Office Assistant
Town Center Foot and Ankle
Kingwood
01.2022 - 01.2023
- Managed high-volume phone and email communication with patients and insurance providers
- Scheduled appointments and conducted follow-ups to ensure accuracy and completion
- Explained procedures and next steps clearly while maintaining detailed records
On-Duty Store Manager / Delivery Driver
Tiff's Treats
Kingwood
03.2021 - 01.2022
- Served as primary customer contact, resolving inquiries and service issues
- Managed daily operations and staffing for a fast-paced cookie delivery store.
- Trained and mentored team members to enhance customer service skills.
- Identified customer needs to support satisfaction and repeat business
Outside Service Supervisor
Kingwood Country Club
Kingwood
01.2019 - 03.2021
- Delivered professional, client-facing service and built rapport with recurring members
Basketball Coach
Project Hoops
01.2017 - 01.2018
- Communicated expectations clearly and motivated participants toward performance goals
Skills
- Customer outreach
- Phone & email communication
- Objection handling
- Scheduling & task management
- Relationship building
- Process adherence
- Team collaboration
- Exercise programming
- Effective communication
Sales Readiness
- Comfortable with inbound and outbound phone communication
- Coachable and receptive to feedback
- Motivated by goals, structure, and performance metrics
Core Sales Skills
- Customer outreach & follow-up
- Inside sales support
- Needs discovery
- Phone & email communication
- Objection handling
- Scheduling & task management
- Relationship building
- Process adherence
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $200000/yrTimeline
Food Delivery Driver
DoorDash
08.2023 - 10.2025
Back Office Assistant
Town Center Foot and Ankle
01.2022 - 01.2023
On-Duty Store Manager / Delivery Driver
Tiff's Treats
03.2021 - 01.2022
Outside Service Supervisor
Kingwood Country Club
01.2019 - 03.2021
Basketball Coach
Project Hoops
01.2017 - 01.2018
Bachelor of Science - Exercise Science, Nutrition
University of Houston