Matthew Eichler
Wilmington,DE
Summary
Self-motivated individual looking to utilize educational skills and experiences. Enjoys collaborating and working within a team setting. Fast learner with a strong ability to multi-task and communicate with many types of audiences.
Overview
17
17
years of professional experience
Work History
Sales Service Representative (First Aid & Safety Division)
Cintas Corporation
01.2022 - Current
- Oversee 150-200 businesses Safety & PPE Requirements
- Inventory Control
- OSHA/ANSI Requirements handled for various businesses
- Monitored various training dates to keep companies compliant.
Small Business Deposits
Bank of America
01.2021 - 01.2022
- Assist small business owners with their banking needs
- Provide exceptional customer service/direction
- Top of the room ranking instantly with Customer Service feedback
- Statistically in the top 5 compared to my other associates.
Corporate Solutions Manager
Corporation Service Company
01.2017 - 01.2021
- Inside Sales in the Secretary of State market
- Development of deep relationships with client
- Provide great customer service while cross-selling additional services
- Moved up to Mid-Market accounts (F1000) within 1 year.
Scheduling Mentor
Power Home Remodeling
01.2016 - 01.2017
- Development of new hires and continuous training of veteran employees
- Executed daily tasks at a distinguished level
- Oversaw the business while maintaining the proper environmental culture
- Promoted to Jr
- Mentor within 6 months
- Promoted to Sr
- Mentor within 9 months.
Customer Support Specialist
Edible Arrangements
01.2011 - 01.2016
- Marketing, customer service, delivering
- Visited local businesses to market company’s services
- Orchestrated business operations when supervisor not present.
Team Leader
Chick-Fil-A
01.2007 - 01.2011
- Scheduled shifts, business decisions, customer service
- Participant in “Project IT” – Corporate event held to improve business.
Education
BS in Behavioral Science -
Wilmington University
05.2015
Skills
- Microsoft Office - Word, Excel, Visio, PowerPoint, Outlook
- Customer Service - Friendly, prompt and professional
- Leadership - Training, development of team members
- Team Oriented
- Pipeline Maintenance
- Quality Control
- Employee Coaching
- Problem-solving aptitude
Affiliations
U.S. National Amputee Soccer Team, 2013, Present, Represented the U.S. in World Cup 2014, Culiacan, Mexico
Timeline
Sales Service Representative (First Aid & Safety Division)
Cintas Corporation
01.2022 - Current
Small Business Deposits
Bank of America
01.2021 - 01.2022
Corporate Solutions Manager
Corporation Service Company
01.2017 - 01.2021
Scheduling Mentor
Power Home Remodeling
01.2016 - 01.2017
Customer Support Specialist
Edible Arrangements
01.2011 - 01.2016
Team Leader
Chick-Fil-A
01.2007 - 01.2011
BS in Behavioral Science -
Wilmington University