Matthew Eric Johnson
San Francisco,CA
Summary
Project manager with extensive experience at Ctuit, specializing in API integration and process documentation. Successfully managed POS changes for various clients, resulting in improved operational efficiency and increased sales. Skilled in client relationship management and staff training, consistently delivering results in high-pressure environments.
Overview
30
30
years of professional experience
1
1
Certification
Work History
POS Change Project Manager
Ctuit (Restaurant 365)
San Francisco, CA
06.2017 - Current
- Managed Micros Simphony API Integration
- Managed all POS changes for clients, anywhere from 1 unit to 300+.
- Created and Documented POS Change Process
Owner, Producer, Engineer
Screaming Viking Studios
01.1996 - Current
- Develop and produce music artists
- Provide engineering expertise to artists
- Manage budgets, project goals and tight project timelines
General Manager
Tacolicious
San Francisco, CA
09.2015 - 04.2017
- Hired by owners to correct negative actions, P&L and cleanliness of the North Beach Location
- Turned over entire MGMT team to ensure a new beginning in a struggling restaurant
- Increased sales via Marketing, Events and Catering
- Won back the support/loyalty of the North Beach Citizens organization by donating food for events and acquiring a 94 Health Score
- Given 14% raise and relocated to Palo Alto after only 8 months with company
General Manager
Patxi’s Pizza
San Francisco, CA
05.2013 - 09.2015
- Staffing, training and management of 50+ employees over 3 departments, including delivery
- Managing labor, product, sales, COGS and inventory Day to Day, while growing sales with a 96 Health Score!
- Broke all company records for day, week and monthly sales. Also, I had trained and developed every GM in SF, except for Carlos.
- Fastest Internal Promotion (at the time) from Floor Manager to GM – In 6 Months.
Co-owner, Vice President, General Manager
The Birdman Recording Group, Inc.
04.2003 - 05.2013
- Responsible for operations, accounting, budgeting, inventory, and human resources to several independent labels and a publishing company
- Manage a diverse range of artists, including production, artwork, organization and budgets
- Manage product marketing strategies, sales, distribution and customer service
- Oversee intern program and manage 4 record labels at one time
Supervisor, Head Bartender
Jillian’s Restaurant
01.2002 - 01.2013
- Manage a bar staff and security team of 10-20 and oversee staff trainings
- Create innovative menus and organize bar
- Serve guests and provide personal customer attention in a fast-paced, upscale environment with capacity for up to 600 people
General Manager
Future Farmer Records
01.2010 - 01.2012
- Organized National Ad campaigns and production schedules
- Manage warehouse, shipping and receiving
Sound Technician
Elbo Room
01.2006 - 01.2007
- Creating quality live experiences, while mixing various instruments and managing artists
- Organizing, assembling and maintaining technical equipment
Education
Management Training Program -
Enterprise-Rent-A-Car
01.2003
Bachelor degree - Entrepreneurship
San Francisco State University
01.2001
Skills
- Word
- Excel
- Photoshop
- PowerPoint
- Illustrator
- MS Outlook
- Pos systems
- Data flow
- SourceTree
- Postman
- Gitlab
- Project management
- API integration
- Process documentation
- Client relationship management
- Data analysis
- Staff training and motivation
References
REFERENCES AVAILABLE UPON REQUEST
Hobbies and Interests
Softball, dogs, cooking, making beer and sailing
Affiliations
- Softball Manager, Team Captain and Pitcher for over 15 years
- Band Leader and Organizer
Certification
- Udemy SQL Bootcamp learning basic SQL
Accomplishments
- MVP Award winner for all of support in 2023.
Timeline
POS Change Project Manager
Ctuit (Restaurant 365)
06.2017 - Current
General Manager
Tacolicious
09.2015 - 04.2017
General Manager
Patxi’s Pizza
05.2013 - 09.2015
General Manager
Future Farmer Records
01.2010 - 01.2012
Sound Technician
Elbo Room
01.2006 - 01.2007
Co-owner, Vice President, General Manager
The Birdman Recording Group, Inc.
04.2003 - 05.2013
Supervisor, Head Bartender
Jillian’s Restaurant
01.2002 - 01.2013
Owner, Producer, Engineer
Screaming Viking Studios
01.1996 - Current
Management Training Program -
Enterprise-Rent-A-Car
Bachelor degree - Entrepreneurship
San Francisco State University
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