Summary
Overview
Work History
Education
Skills
Timeline
Generic

MATTHEW E. STERNBERG

Boynton Beach

Summary

Customer focused operations leader with over a decade of experience driving growth, leading high-performing teams, and delivering exceptional service across fitness, healthcare, and sales industries. Proven success in managing multi-site operations, developing inclusive team cultures, and using data to optimize performance. Passionate about improving customer experience and empowering teams to exceed expectations.

Overview

18
18
years of professional experience

Work History

Co Owner, Chief Operating Officer, Fitness Trainer

F45 Training
10.2019 - Current
  • Operate and oversee 2 fitness studios, managing all aspects of customer experience and team performance.
  • Lead and coach a team of 15+ trainers and sales associates to deliver premium service, generate revenue and drive member retention.
  • Implement sales strategies and training programs that increased studio growth and engagement.
  • Negotiate leases, build-outs, and vendor contracts to optimize operational efficiency.
  • Foster a culture of inclusion, accountability, and continuous improvement.

Co Owner, Chief Operating Officer, Fitness Trainer

Orangetheory Fitness
08.2015 - 10.2019
  • Scaled revenue from $960K to $1.8M through strategic customer engagement and team development.
  • Managed 20 staff across sales and training, delivering consistent, high-quality member experiences.
  • Designed and led training programs for staff to improve sales performance and customer satisfaction.
  • Successfully negotiated and executed the sale of two studio locations.

Therapeutic Consultant

Cyberonics
02.2011 - 08.2015
  • Grew regional business from $800K to $2.4M by building strong relationships with healthcare providers.
  • Delivered product training and support in surgical environments, enhancing provider confidence and patient outcomes.
  • Recognized multiple times as top performer in the Carolinas region.
  • Used data insights to tailor presentations and improve adoption of medical technology.

Pharmaceutical Sales Representative

Warner Chilcott
09.2010 - 02.2011
  • Ranked #1 in training class; launched ATELVIA in competitive markets.
  • Built relationships with specialists and delivered targeted sales presentations to drive market share.

Facility Services Outside Sales Representative

Cintas Corporation
08.2008 - 09.2010
  • Ranked #2 in Mid Central region; exceeded 125% of sales quota.
  • Delivered over 35 weekly presentations, leveraging data to tailor solutions for clients.

Sales Representative & Office Manager

Audibel Hearing Aid Center
08.2007 - 08.2008
  • Achieved 100% of sales quota; managed patient care and office operations.
  • Delivered personalized hearing solutions and built long-term client relationships.

Education

Bachelor of Arts - Economics

University of Tennessee
Knoxville, TN
12.2003

Associate of Arts - Business Management

Okaloosa-Walton Community College
Niceville, FL
05.2000

Skills

  • Team Leadership & Coaching
  • Customer Experience Strategy
  • Data-Driven Decision Making
  • Operational Excellence
  • Sales Enablement & Growth
  • Cross-Functional Collaboration
  • Equity & Inclusion Advocacy
  • Healthcare & Wellness Industry Expertise

Timeline

Co Owner, Chief Operating Officer, Fitness Trainer

F45 Training
10.2019 - Current

Co Owner, Chief Operating Officer, Fitness Trainer

Orangetheory Fitness
08.2015 - 10.2019

Therapeutic Consultant

Cyberonics
02.2011 - 08.2015

Pharmaceutical Sales Representative

Warner Chilcott
09.2010 - 02.2011

Facility Services Outside Sales Representative

Cintas Corporation
08.2008 - 09.2010

Sales Representative & Office Manager

Audibel Hearing Aid Center
08.2007 - 08.2008

Associate of Arts - Business Management

Okaloosa-Walton Community College

Bachelor of Arts - Economics

University of Tennessee

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