Matthew Feeney
Parker,CO
Summary
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.
Overview
5
5
years of professional experience
Work History
Barback/Busser
Orlando World Center Marriott
10.2023 - Current
- Organize and manage stock and supplies for the bar
- Fulfill service orders in a timely manner
- Manage and clean multiple tables and tasks at once
- Be a storyteller and interact with guests on a personal level
Quick Service Team Member
Universal Orlando Resort
07.2023 - 08.2024
- Keep an organized workflow with many other coworkers throughout the day with excellent communication and flexibility
- Work with a large team to fulfill the thousands of guest orders throughout each day
- Maintain a gorgeous themed environment which is to be presentable for all guests at all times of the day
- Answer any guest questions and assist with all park related problems
Service Advocate
Target
11.2020 - 05.2023
- Helping guests with any questions and concerns they may have had regarding the company and their experiences
- Provide a positive customer experience with friendly service
- Greeting guests into a calm and welcoming environment and ensuring their value as a customer
- Operating the cashier and giving a smooth and pleasant checkout experience to each individual
Busser
Flair Restaurant and Bar
06.2020 - 06.2021
- Greet guests into a welcoming environment and provide them with anything they need during their experience
- Ensuring the establishment was thoroughly cleaned and picked up
- Collecting and cleaning dishes to ensure an organized and efficient work space for co workers
- Meeting the needs of any guest by answering questions and concerns
- Assist servers and bartenders with different tasks in order to ensure smooth and efficient service
Education
High School Diploma -
Southington High School
06.2022
Skills
- Sufficient Time Management
- Superb Personal Interactions
- Efficient multitasking
- Bartender support
- Fast-paced environment
- Guest engagement
- Calm demeanor
- Point of sale operation
- Order accuracy
- Task prioritization
Timeline
Barback/Busser
Orlando World Center Marriott
10.2023 - Current
Quick Service Team Member
Universal Orlando Resort
07.2023 - 08.2024
Service Advocate
Target
11.2020 - 05.2023
Busser
Flair Restaurant and Bar
06.2020 - 06.2021
High School Diploma -
Southington High School
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