Matthew Ferguson
Hatfield,PA
Summary
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Service Advisor
Bergey's Chrysler Jeep Dodge
01.2024 - Current
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Developed estimates by costing materials, supplies, and labor.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
Finance And Insurance Manager
Step One Automotive
11.2013 - 10.2023
- Enhanced revenue growth with the development of new financial products and services.
- Reduced risk exposure by conducting thorough credit assessments and monitoring portfolio performance.
- Implemented innovative financing solutions to secure favorable funding terms for clients.
- Optimized investment strategies by analyzing market trends and identifying high-potential opportunities.
Boat Captain
Boogies Watersports
05.1997 - 11.2013
- Identified potential hazards quickly, addressing them proactively to prevent accidents or damage to the vessel.
- Navigated challenging waters skillfully, ensuring safe and efficient transit of passengers and cargo.
Education
High School Diploma -
Fort Walton Beach High School
Fort Walton Beach, FLAssociates Degree -
Santa Fe College
Gainesville, FLSkills
- Customer Service
- Computer Skills
- Multitasking and Organization
- Vehicle assessment
Certification
First Aid certified.
CPR certified.
Coast Guard master captains license.
Member of the National Drug consortium.
Timeline
Service Advisor
Bergey's Chrysler Jeep Dodge
01.2024 - Current
Finance And Insurance Manager
Step One Automotive
11.2013 - 10.2023
Boat Captain
Boogies Watersports
05.1997 - 11.2013
High School Diploma -
Fort Walton Beach High School
Associates Degree -
Santa Fe College