Matthew Findlay
Washington
Summary
Dynamic Data Management Specialist with a strong track record in enhancing data accuracy and fostering collaborative relationships. Skilled in analytical problem-solving and proficient in data entry, consistently meeting and exceeding performance standards.
Overview
14
14
years of professional experience
Work History
Data Management/Verification Specialist
Informa
Chicago, IL
08.2020 - Current
- Collaborated with cross-functional teams to resolve discrepancies and streamline data entry workflows.
- Monitored industry trends and regulatory changes, adapting processes accordingly to meet evolving standards.
- Prioritized workload efficiently, managing multiple cases simultaneously without compromising on quality or accuracy.
- Participated in regular performance reviews, using constructive feedback as an opportunity for growth and development within my role.
- Demonstrated excellent attention to detail while handling sensitive client information, ensuring confidentiality at all times.
- Adhered to strict deadlines for completing tasks, ensuring prompt delivery of results to clients.
- Contributed to a positive work environment by actively participating in training sessions and sharing knowledge with team members.
- Applied problem-solving skills when faced with challenges or discrepancies during the verification process, seeking guidance from supervisors when needed.
- Enhanced data accuracy by meticulously reviewing and verifying information from various sources.
- Consistently met or exceeded company targets for verification and entry standards, contributing to the overall success of the team.
Kitchen Manager
The Albatross
Washington Island, WI
05.2020 - Current
- Managed daily kitchen operations, ensuring compliance with health and safety standards.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Streamlined kitchen workflows, resulting in improved speed of service and customer satisfaction.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Kitchen Manager
Findlay's Holiday Inn
Washington Island, WI
02.2012 - 03.2020
- Developed menu items based on seasonal ingredients and customer feedback for improved offerings.
- Collaborated with suppliers to negotiate pricing and maintain quality of ingredients used in dishes.
- Implemented many successful events and business additions including specialty dinners, Sunday burger night, in-house donut sales, order preparation and distribution to The Danish Mill and various events such as Death's Door BBQ competition.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Designed and maintained menus to offer variety of high quality and consistency of dishes.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
- Developed creative daily specials incorporating fresh flavors into the menu rotation while minimizing costs associated with excess inventory stockpiling.
- Implemented innovative menu items that reflected current culinary trends, increasing both customer interest and repeat business.
Education
Associate of Arts - Graphic Design
Western Technical College
La Crosse, WI05-2008
Skills
- Accuracy and precision
- Collaborative relationships
- Data entry proficiency
- Analytical thinking
- Customer database systems
- Attention to detail
- Data security and confidentiality
Timeline
Data Management/Verification Specialist
Informa
08.2020 - Current
Kitchen Manager
The Albatross
05.2020 - Current
Kitchen Manager
Findlay's Holiday Inn
02.2012 - 03.2020
Associate of Arts - Graphic Design
Western Technical College