Matthew Finn
Fishers,IN
Summary
High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
27
27
years of professional experience
Work History
District Manager
Dunkin' Brands
Indianapolis, IN
01.2024 - 01.2026
- Implemented strategies to enhance store performance and compliance standards.
- Collaborated with sales teams to drive product promotions and customer engagement.
- Monitored inventory levels to ensure availability and reduce waste across stores.
- Analyzed market trends to inform strategic planning and resource allocation.
- Facilitated regular meetings to align team goals with company objectives.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Identified opportunities for process improvement across multiple locations within the district.
Restaurant Manager/ Supervisor
McDonalds
Indianapolis, IN
03.1999 - 10.2023
- Crew Member 1999-2001
- Shift Manager 2001-2004
- Assistant Manager 2004-2008
- General Manager 2008-2020
- District Manager 2020-2023
- Supervised two locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Managed budget development process for the company, allocating resources effectively to drive growth while remaining fiscally responsible.
- Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
- Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
Education
Bachelor of Hamburgerology -
Hamburger University
Oakbrook, ILL01.2009
High school Diploma -
Lawrence Central
Lawrence, IN01.1999
Skills
- Inventory Management
- Sales
- Customer Service
- Payroll
- Customer engagement
- Hiring and Training
- Critical Thinking
- Communication Skills
- Scheduling
Timeline
District Manager
Dunkin' Brands
01.2024 - 01.2026
Restaurant Manager/ Supervisor
McDonalds
03.1999 - 10.2023
Bachelor of Hamburgerology -
Hamburger University
High school Diploma -
Lawrence Central