Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Matthew Flores

Berwyn,IL

Summary

Detail-oriented Cleaner with expertise in delivering professional cleaning services across various business sectors, including retail. Proven ability to maintain equipment and implement effective cleaning procedures. Strong time management skills and commitment to customer satisfaction ensure reliable service and high-quality results.

Overview

12
12
years of professional experience

Work History

Food Sampler

Cds Advantage
Oakbrook, IL
01.2023 - Current
  • Working in direct communications for Costco in selling and demonstrating variety of food products for shopping members.
  • Adhered to all safety regulations in the handling and preparation of food samples.
  • Maintained a professional appearance while representing the company at events and promotional activities.
  • Restocked sample trays as needed throughout shift, ensuring adequate supply at all times.
  • Ensured freshness of food samples by discarding expired or damaged items immediately.
  • Greeted customers and answered questions regarding food samples.
  • Observed proper hygiene practices while preparing and serving food samples including wearing gloves, hairnets.

Customer Service Representative

Facets Multimedia
Chicago, IL
07.2022 - 07.2024
  • Managed cash register transactions accurately and efficiently.
  • Checked tickets at entrance to verify accuracy of admission numbers.
  • Ensured compliance with health regulations related to food handling practices.
  • Simultaneously worked in the video rental department, greeting customers, and handling rentals as well as account transactions.

Dishwasher

Cooper's Hawk Winery and Restaurant
Oakbrook, IL
08.2023 - 01.2024
  • Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
  • Followed all safety guidelines while handling sharp objects like knives or forks.
  • Maintained adequate levels of cleaning supplies for washing dishes.
  • Replenished soap dispensers with detergent when necessary.
  • Sanitized surfaces after each use following standard sanitation practices.
  • Stocked service areas with clean plates, bowls, cups, and other items as needed.

Event Specialist

Crossmark
Evanston, IL
01.2021 - 06.2023
  • Adhered to company policies regarding sampling procedures.
  • Conducted tastings for potential new products or flavors.
  • Analyzed consumer trends by collecting data from each demonstration event.
  • Performed daily setup, breakdown, and clean up of demonstration equipment.
  • Actively sought out opportunities for cross-selling additional items related to the product being demonstrated.
  • Greeted shopping members with professionalism and care.

Animal Caregiver

PAWS Spay/Neuter Clinic
Chicago, IL
01.2013 - 03.2020
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Maintained clean and orderly play yards, kennels and cages.

Education

High School Diploma -

Thesholds Young Adult Program
Chicago, IL
07.1994

Skills

  • Customer service
  • Organization
  • Operational improvement
  • Team building
  • Customer engagement
  • Stock management
  • Cash handling
  • Team collaboration
  • Time management

Accomplishments

  • Recognition of Costco Member Skills numerous times by CDS Managers and Lead Supervisors
  • Food Safety U.S. Safety Level 1 for Costco completed

Timeline

Dishwasher

Cooper's Hawk Winery and Restaurant
08.2023 - 01.2024

Food Sampler

Cds Advantage
01.2023 - Current

Customer Service Representative

Facets Multimedia
07.2022 - 07.2024

Event Specialist

Crossmark
01.2021 - 06.2023

Animal Caregiver

PAWS Spay/Neuter Clinic
01.2013 - 03.2020

High School Diploma -

Thesholds Young Adult Program

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