MATTHEW FLOYD
Premium Audit Manager
Phoenix,AZ
Summary
Highly motivated insurance professional with 18 years premium audit experience including over four years of premium audit leadership. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Premium Audit Manager
CNA Insurance Companies
01.2024 - Current
- Manage 15 direct reports in the Midwest, South, and Southwest regions
- Trained and developed four new hires
- Handled high-level escalations from both internal and external business partners and served as SME with regards to classification questions and general premium audit inquiries.
- Developed department scorecard
- Manged the WCIRB (CA Bureau) test-audit program
Premium Audit Consultant
CNA Insurance Companies
1 2023 - 01.2024
- Perform annual audits on insured's Worker's Compensation, General Liability and Commercial Auto insurance policies
- Perform CA file reviews for out of state auditors
- Assist in special projects, pilot programs, new software training
- Ranks at the top for production, time service, and quality
Consultant/Complex Premium Auditor
The Hartford Insurance Group
09.2021 - 01.2023
- Performed annual audits on insured’s Worker’s Compensation, General Liability and Commercial Auto insurance policies
- Handled large National Accounts and priority accounts over 100K in deposit premium
- Assisted in special projects, pilot programs, new software training
- Ranked in the top tier for production, time service, and quality
Assistant Director of Premium Audit
The Hartford Insurance Group
06.2017 - 09.2021
- Managed 13-15 physical and virtual auditors based in the Midwest, Southeast, and Southwest Regions
- Hired, trained, and developed new staff; mentored and coached team to achieve department goals
- Handled high-level escalations from both internal and external business partners and served as SME with regards to classification questions and general premium audit inquiries
- Teams ranked at the top each year in production
- Helped develop VIP account process for high-priority accounts
Senior Premium Auditor/Consultant Premium Auditor
The Hartford Insurance Group
06.2015 - 06.2017
- Performed annual audits on insured’s Worker’s Compensation, General Liability and Commercial Auto insurance policies
- Mentored, trained, and helped developed new hires
- Served as Training Champion for Nexus Audit rollout to staff
- Assisted in running team meetings and training meetings
- Ranked at the top in both production and time service
Senior Premium Auditor
Accident Fund Insurance Company of American
03.2015 - 06.2015
- Performed annual audits on insured’s Worker’s Compensation insurance policies
- Served as department resource for classification questions from business partners
- Examined insured’s payroll records, reconcile payroll accounts, verify payroll to Federal and State Unemployment returns, and inspected General Ledger accounts
Senior Premium Auditor
The Hartford
11.2010 - 03.2015
- Performed annual audits on insured’s Worker’s Compensation, General Liability and Commercial Auto insurance policies
- Provided relief assistance to auditors/territories as needed
- Worked a special project providing quality assurance on off shore business partner work
- Received Standing Ovation Award three times for outstanding performance
Associate Premium Auditor / Premium Auditor
American International Group, AIG
03.2006 - 11.2010
- Completed new audit training program including APA91 & APA92
- Performed annual audits on workers’ compensation, general liability, and commercial auto policies
- Assisted lead auditor on ADP TotalSource file and classification reviews
- Assisted in mentoring new hires and helped present training topics at team meeting
Education
Bachelor of Science - Accounting and Business Administration
Bethel University
McKenzie, TNSkills
- Bureau State Audit Expert
NCCI / PAAS Resource Expert
Nexus Audit Champion
Intermediate Microsoft Excel/Office application user
WCIRB CompEssentials Certified
Timeline
Premium Audit Manager
CNA Insurance Companies
01.2024 - Current
Consultant/Complex Premium Auditor
The Hartford Insurance Group
09.2021 - 01.2023
Assistant Director of Premium Audit
The Hartford Insurance Group
06.2017 - 09.2021
Senior Premium Auditor/Consultant Premium Auditor
The Hartford Insurance Group
06.2015 - 06.2017
Senior Premium Auditor
Accident Fund Insurance Company of American
03.2015 - 06.2015
Senior Premium Auditor
The Hartford
11.2010 - 03.2015
Associate Premium Auditor / Premium Auditor
American International Group, AIG
03.2006 - 11.2010
Premium Audit Consultant
CNA Insurance Companies
1 2023 - 01.2024
Bachelor of Science - Accounting and Business Administration
Bethel University
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