Kayla Bolton
Cottondale
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
Tuscaloosa Urology Center
03.2021 - Current
- Answer phones
- Check in patients
- Make appointments
- Scan in demographic paperwork
- Fax medical records to other offices
- Collect co-pays
Unit Secretary
DCH HEALTH SYSTEM
02.2020 - Current
- Answer phone calls and transfer to the correct department if needed.
- Admit babies in the system when admitted into NICU
- Take Medications to babies bedsides
- Make appointments once baby is being discharged
- Fax necessary paperwork to Drs offices
- Clean baby beds and desk area
- Make copies
- And many more office Receptionist duties
PCA Personal Care Assistant
DCH HEALTH SYSTEM
02.2020 - Current
- Feed babies , take vital signs , change diapers, bathe
Customer service
Sonic Drive-In
02.2018 - Current
- Which includes completing food orders, delivering food to vehicles, managing cash for payment from 5:00-10:00 p.m. during week and from 5:00 p.m.-12:30 a.m. on weekends.
Office Assistant
Holt High School
08.2017 - Current
- Front office receptionist duties which include answering incoming calls, greeting and assisting visitors, confirming identification of visitors, locating students using iNow software, calling students to office when appropriate, delivering messages, sorting mail, and other tasks assigned by School Secretary, Administration, and Faculty.
- Activities
- Holt High School Ambassador
- FCCLA
- Beta Club
Education
Child development
Shelton State Community College
Tuscaloosa, AL12.2025
Dual Enrollment - undefined
The University of Alabama
Tuscaloosa, AL05.2019
High School Diploma - undefined
Holt High School
Tuscaloosa, AL01.2018
Skills
- Excel proficiency
- Patient communication
- Receptionist duties
- Healthcare appointment coordination
- Insurance validation
- Health Insurance Portability and Accountability Act (HIPAA)
- Live chat support
- English proficiency
- Customer support
- Healthcare experience
- Office productivity suite
- Detail-oriented
- Email management
- Health records management
- Organizational ability
- Client assistance
- Administrative support
- Communication skills
- Phone call communication
Certification
- CPR Certification
- Driver's License
Timeline
Receptionist
Tuscaloosa Urology Center
03.2021 - Current
Unit Secretary
DCH HEALTH SYSTEM
02.2020 - Current
PCA Personal Care Assistant
DCH HEALTH SYSTEM
02.2020 - Current
Customer service
Sonic Drive-In
02.2018 - Current
Office Assistant
Holt High School
08.2017 - Current
Child development
Shelton State Community College
Dual Enrollment - undefined
The University of Alabama
High School Diploma - undefined
Holt High School