Matthew Franklin
Preble High School
Green Bay,Wisconsin
25
years of professional experience
Dynamic and results-driven professional with a proven track record as a Baseball Coach at Preble High School, excelling in player evaluations and play strategy development. Skilled in fostering teamwork and communication, I successfully enhanced player performance and cultivated strong relationships with parents, driving program engagement and support.
Work History
Student Learning Advocate
1 Year 2 Months- Communicated respectfully with staff to support positive learning environment.
- Work with students to apply problem solving skills in the classroom.
- Organized materials, notes, and deadlines to maintain consistent records of behavioral data for the district.
Baseball Coach
1 Year 9 Months- Developed and implemented training programs for player skills improvement and performance enhancement.
- Analyzed game strategies to optimize team performance and adjust plays effectively during matches.
- Fostered teamwork and communication among players, enhancing on-field collaboration and sportsmanship.
- Mentored assistant coaches in developing practice plans and managing team dynamics effectively.
- Evaluated player performance through detailed assessments, guiding individual development plans accordingly.
- Coordinated logistics for practices, games, and tournaments, ensuring smooth operational flow of events.
- Cultivated relationships with parents and community stakeholders to promote program engagement and support.
- Created a positive team environment, fostering strong relationships among players and coaching staff.
- Fostered a culture of accountability and responsibility among players, resulting in fewer disciplinary issues and increased team cohesion.
Veteran Service Officer
8 Years 9 Months- Assisted customers with inquiries, providing accurate information and resolution of issues.
- Processed transactions efficiently, ensuring adherence to company policies and procedures.
- Maintained up-to-date knowledge of products and services to support customer needs effectively.
- Collaborated with team members to enhance service delivery and improve customer satisfaction.
- Documented customer interactions accurately in the customer relationship management system.
- Participated in training sessions to develop skills in conflict resolution and problem-solving techniques.
- Followed-up on customer feedback to identify areas for service improvement and enhancement.
- Supported administrative tasks, contributing to overall operational efficiency within the team.
- Maintained detailed records of all service interactions, ensuring accurate client information was available for follow-up actions.
- Provided exceptional customer support, leading to increased client retention and loyalty.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Enhanced customer satisfaction by efficiently addressing and resolving service-related issues.
- Played a critical role in retaining valuable customers through proactive relationship management efforts.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Conducted regular training sessions for staff development and skills enhancement.
- Collaborated with cross-functional teams to develop and implement service improvement initiatives.
- Implemented new service strategies that resulted in reduced response times for customers.
- Developed and implemented programs to engage and empower underserved populations.
Motor Transport Operator
9 Years- Operated and maintained various motor transport vehicles, ensuring compliance with safety regulations.
- Conducted routine inspections and performed preventive maintenance on fleet vehicles to enhance reliability.
- Coordinated delivery schedules and routes to optimize efficiency and reduce transportation costs.
- Assisted in training new drivers on operational procedures and safety protocols for motor transport operations.
- Monitored vehicle performance data and reported issues for timely resolution, improving fleet management practices.
- Implemented best practices for loading and unloading cargo, minimizing damage during transit.
- Collaborated with logistics teams to streamline operations and improve delivery timelines across multiple sites.
- Led initiatives to enhance driver safety training programs, resulting in improved adherence to regulatory standards.
- Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Trained new Motor Transport Operators on proper driving techniques, safety procedures, and equipment maintenance.
- Operated with safety and skill to avoid accidents and delays.
- Contributed to unit preparedness by maintaining an in-depth understanding of equipment capabilities, limitations, and maintenance requirements.
Squad Leader
9 Years- Led team in executing operational strategies, ensuring alignment with organizational objectives.
- Developed training programs to enhance team skills and improve performance outcomes.
- Coordinated workflow between departments, optimizing resource allocation and task completion.
- Implemented process improvements that increased efficiency and reduced operational bottlenecks.
- Mentored junior squad members, fostering professional growth and team cohesion.
- Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
- Facilitated communication among stakeholders, enhancing collaboration and project transparency.
- Oversaw compliance with safety regulations, promoting a culture of risk management within the squad.
- Maintained discipline within the ranks by enforcing standards of conduct expected from a professional military organization consistently and fairly.
- Conducted thorough after-action reviews following each operation to identify areas for improvement and implement necessary changes.
- Enhanced team cohesion with regular debriefings, feedback sessions, and team-building exercises.
- Developed tailored training programs to address individual skill gaps, resulting in improved performance across the entire squad.
- Provided critical input to higher-level decision-makers during strategic planning sessions based on first-hand experiences from field operations.
- Maintained high morale within the squad by fostering a positive and supportive work environment.
- Adapted quickly to changing conditions on the battlefield, allowing the squad to maintain focus on primary objectives without being distracted by unforeseen challenges.
- Maintained property and equipment inventory and crew assignments.
- Managed logistical aspects of squad operations, ensuring all necessary supplies and resources were available for mission completion.
- Ensured mission success through diligent planning, preparation, and execution of assigned tasks.
- Assisted subordinates in setting achievable goals aligned with their career aspirations as well as organizational objectives, promoting both personal development and overall unit success.
- Maximized unit readiness with comprehensive maintenance schedules for all assigned equipment and resources.
- Achieved high retention rates within the squad by cultivating strong relationships between team members and offering mentorship opportunities for professional growth.
- Upheld a culture of continuous improvement within the squad by encouraging open communication and fostering an environment conducive to constructive criticism.
- Collaborated effectively with other squads to achieve common objectives during joint operations.
- Coordinated fire suppression actions with air operations and local emergency response entities.
- Mitigated potential risks during missions by conducting thorough risk assessments prior to deployment, ensuring proper safety measures were established beforehand.
- Established defensive positions to protect against enemy forces.
- Led fire team during infantry dismounted battle drills and situational training exercises.
Education
Associate of Applied Science - Social Work
Skills
Hitting techniques
Safety awareness
Play strategy development
Situational awareness
Positive reinforcement
Parent communication
Pitching mechanics
Team Training
Base running
Player evaluations
Group facilitation
Rules and regulations
Game rules
Timeline
Student Learning Advocate
Green Bay School District
08.2025 - CurrentRead More
Baseball Coach
Preble High School
01.2025 - CurrentRead More
Veteran Service Officer
Brown County
10.2016 - 07.2025Read More
Motor Transport Operator
US Army
10.2001 - 10.2010Read More
Squad Leader
US Army
10.2001 - 10.2010Read More
The University of Montana
Associate of Applied Science from Social Work
Read More