Matthew Fraser
Johnson City,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Carrabbas
Bloomin' Brands
Murfreesboro, TN
10.2022 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
Chick-Fil-A
Chick-Fil-A Restaurant
Murfreesboro, TN
07.2021 - Current
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
Education
Bachelor of Arts - Music Education
East Tennessee State University
Johnson City, TN05-2028
Skills
- Problem-Solving
- Flexible and Adaptable
- Friendly, Positive Attitude
- Communication
- Analytical
- Task Prioritization
Affiliations
- I play the clarinet and saxophone
- I have made numerous musical achievements
Timeline
Carrabbas
Bloomin' Brands
10.2022 - Current
Chick-Fil-A
Chick-Fil-A Restaurant
07.2021 - Current
Bachelor of Arts - Music Education
East Tennessee State University
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