Matthew Fredrick
WALDEN,NY
Summary
Dynamic Route Driver/Dispatcher at FusionSite Services LLC with a strong work ethic and proven expertise in route planning. Enhanced delivery efficiency through GPS navigation and fostered exceptional customer service. Demonstrated leadership by training new drivers and promoting teamwork, ensuring safety and compliance in all operations.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Route Driver/Dispatcher
FusionSite Services LLC
901 Rte 52, Walden, NY 12586
05.2017 - 12.2025
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
- Maintained strong professional relationships with clients through effective communication and problem-solving skills.
- Boosted productivity through proficient use of GPS devices and other navigational tools for efficient route planning.
- Managed time effectively to accommodate both regular stops as well as ad-hoc requests from clients along the delivery route.
- Supported new driver training by sharing expertise and practical tips for efficient and safe driving practices.
- Improved safety standards by conducting regular vehicle maintenance checks and adhering to driving protocols.
- Conducted thorough pre- and post-trip vehicle inspections to ensure operational safety and reliability.
- Operated delivery vehicles safely and efficiently.
- Communicated with drivers and personnel to coordinate timely delivery of toilets and services.
- Directed dispatching, routing, and tracking of 8 fleet vehicles.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
Pest Control Technician
JC Ehrlich Pest Control
Middletown, NY
04.2011 - 05.2017
- Conducted thorough inspections to identify pest infestations and potential entry points.
- Developed and implemented customized treatment plans for various pest control issues.
- Operated and maintained advanced pest control equipment and tools effectively.
- Ensured compliance with local regulations and safety guidelines during all service operations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
- Performed general pest control solutions such as bed bug and termite inspections and treatments.
- Prepared reports and kept detailed records of pest control activities.
- Conducted regular safety training sessions for staff, promoting adherence to industry regulations and best practices.
Education
High School Diploma -
Wallkill Senior High School
Wallkill, NY06-1995
Skills
- Strong work ethic
- Excellent customer service
- Route planning
- Commercial driving
- Equipment monitoring
- Route logs
- Safe driving practices
- GPS and route planning
Timeline
Route Driver/Dispatcher
FusionSite Services LLC
05.2017 - 12.2025
Pest Control Technician
JC Ehrlich Pest Control
04.2011 - 05.2017
High School Diploma -
Wallkill Senior High School