Matthew Fumanti
Buffalo,NY
Summary
Dynamic and results-driven professional with extensive experience in vehicle detailing at Woodys 5 Star Detailing. Proven ability to enhance customer satisfaction through exceptional service and meticulous attention to detail. Skilled in adapting quickly to new environments while maintaining efficiency and quality, utilizing professional-grade equipment to achieve outstanding results.
Experienced with monitoring customer service interactions to ensure quality and compliance. Utilizes analytical skills to identify areas for improvement and implement effective solutions. Knowledge of customer service principles and techniques to enhance overall performance and satisfaction.
Overview
5
5
years of professional experience
Work History
Car Detailer
Woodys 5 Star Detailing
11.2024 - Current
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
Delta Sonic Technician
Delta Sonic
02.2022 - 11.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Also was detailing cars here
Tops Cart Associate
Tops Friendly Markets
10.2020 - 05.2021
- Contributed to team success through effective communication and coordination with colleagues across departments.
- Displayed adaptability by readily taking on additional responsibilities when necessary to support overall store operations.
- Provided exceptional customer service, answering questions and resolving concerns while performing cart associate duties.
- Reduced wait times for shoppers by consistently maintaining an adequate supply of carts in designated areas.\
- Cleaned store. Was during covid.
Education
West Seneca West High School
Buffalo, NY05-2022
Skills
- Customer service
- Fast and Efficient
- Quick at Adapting to new enviroments
Timeline
Car Detailer
Woodys 5 Star Detailing
11.2024 - Current
Delta Sonic Technician
Delta Sonic
02.2022 - 11.2024
Tops Cart Associate
Tops Friendly Markets
10.2020 - 05.2021
West Seneca West High School
Similar Profiles
Lillie CoveyLillie Covey
Chief Operating Officer at 5 Star Holdings DBA 5 Star SmilesChief Operating Officer at 5 Star Holdings DBA 5 Star Smiles
Akshit MahajanAkshit Mahajan
Server at The BROADMOOR, 5 Star, 5 Diamond, AAA ResortServer at The BROADMOOR, 5 Star, 5 Diamond, AAA Resort
Shirylyn CabiyaanShirylyn Cabiyaan
Casual Cleaner at Rockpool Residential Age Care (5 Star Green Star Residential Age Care)Casual Cleaner at Rockpool Residential Age Care (5 Star Green Star Residential Age Care)
Monique JacksonMonique Jackson
Behavioral Health Technician at Community Services For Every1Behavioral Health Technician at Community Services For Every1
Jayden LepsicJayden Lepsic
Kitchen Staff Member at Mia MangiaKitchen Staff Member at Mia Mangia