Matthew Gallant
Barrington,United States
Summary
As a forward-thinking leader with decades of diverse experience across retail, B2B, and digital landscapes, I’m passionate about creating exceptional experiences for both customers and employees. My mission centers on fostering authentic connections through transparent communication and innovative engagement strategies.
I bring a comprehensive skill set that includes dynamic content creation, digital marketing, data-driven sales enablement, and cutting-edge social media strategies. My approach blends creativity with analytics to drive impactful results and enhance brand storytelling.
I believe in leading with empathy and integrity, holding myself and my teams accountable while cultivating a culture of continuous learning. I’m dedicated to empowering individuals to reach their full potential, advocating for development opportunities for all—because growth should not be confined to leadership roles.
Comfortable in both boardrooms and casual settings, I thrive on building relationships that inspire collaboration and drive meaningful change.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Manager of Business Development & Homeownership Fellows Organizer
New Hampshire Housing
New Hampshire, United States
02.2023 - Current
- Lead Marketing & Education Initiatives
- Directed NH Housing's marketing, training, and education efforts by creating sales job aids, program guides, and consumer/partner materials
- Supported over 300 mortgage loan officers with syndicated content and enhanced social media outreach
- As Senior Manager of Business Development at NH Housing, I lead strategic initiatives that bridge partnerships, education, and performance
- I spearhead marketing efforts and curate educational content for mortgage loan officers, helping to advance the homeownership landscape through data-driven strategies
- My expertise includes creating sales job aids, program guides, consumer education and lender marketing materials, and executing statewide surveys
- I foster meaningful connections, empowering partners and stakeholders to support homeownership opportunities
- Engagement Expert, Sales Leader, Marketer, Podcaster, 10 To Watch Under 40 winner 2023, Rising Star Leadership Program Graduate 2024
- Top Skills: Sales Enablement, Business Growth Strategies, Marketing Support, Digital Marketing, Content Creation, Public Speaking
- Managed cross-functional projects, resolved integration challenges, and optimized workflows while partnering with IT on system upgrades
- Executed statewide surveys to gather insights on homebuyer sentiment, which improved outreach and program effectiveness
- Produced digital content and led multicultural campaigns, ensuring consistent and impactful messaging
VP Retail Lending Market Manager
Bank of New Hampshire
Portsmouth, New Hampshire, United States
02.2022 - 02.2023
- In my capacity as a Market Manager, I lead a dedicated team of Mortgage Lenders, focused on elevating brand recognition and product awareness among our industry partners
- Collaborating closely with my loan officers, I guide the development of comprehensive strategic business plans and provide coaching to drive us towards our production goals
- Market Managers, at their core, are the driving force behind sales, achieved through exceptional customer experiences, sustained engagement, and top-tier product offerings
- We actively cultivate a wide-reaching network of industry partners to foster mutually beneficial relationships
- In this role, I've partnered effectively with our marketing team to execute a comprehensive marketing strategy
- Together, we've crafted compelling B2B marketing materials and designed educational programs for both consumers and Realtors
- Through this collaboration, we've revamped our communication systems and tools, significantly enhancing the visibility and impact of our brand in the market
- Collaborated closely with the marketing team to develop products, marketing materials, and coaching tools that fostered an acquisition-based sales approach while prioritizing member experience
- Oversaw the implementation of communication tools and facilitated the adoption of new technologies to enhance the member experience
- Recently spearheaded the deployment of a Real Estate Services platform that expanded the Mortgage Lending department's digital footprint, increased visibility, and established dynamic partnerships with local Realtors, offering members an enhanced suite of benefits
- From 2019, developed and grew the Homebuyers Education series, which gained recognition in Parenting NH magazine and other publications
- Delivered top-quality education to members and the general public about the home buying process
Supervisor External Origination- Real Estate Lending (Mortgage Lending Sales Manager)
Service Credit Union
New Hampshire, United States
05.2016 - 02.2022
- Focused on driving exceptional sales results by hiring, coaching, and developing Loan Originators on both local and national scales
- Led a team of 12 Lending Specialists who generated approximately $400 million in annual new mortgage business
Education
Certified Mortgage Professional Program - Mortgage Lending
MBBA NH
Bedford, NH04.2023
Liberbal Arts - Sales, Leadership, Marketing, Organizational Behavior
Mount Washington College
Portsmouth, NH01.2013
Skills
- Sales Enablement
- Business Growth Strategies
- Marketing Support
- Digital Marketing
- Content Creation
- Public Speaking
- Content Creation & Storytelling
- Project Management & Systems Integration
- Data Collection & Statewide Surveys
Accomplishments
Certified Community Lender - A designation for those who excel and focus on social impact lending.
Certification
- 2024 UNH Digital Marketing Conference
- What Is Generative AI?
- Certified Community Lender
- Certified Mortgage Professional
- Content Creation & Storytelling
- Project Management & Systems Integration
References
- Grace Lessner, Director of Communications, NH Housing
- Evelyn Whelton, SVP, Bank of NH
- Robin Shargo, Market Street Settlement
Timeline
Senior Manager of Business Development & Homeownership Fellows Organizer
New Hampshire Housing
02.2023 - Current
VP Retail Lending Market Manager
Bank of New Hampshire
02.2022 - 02.2023
Supervisor External Origination- Real Estate Lending (Mortgage Lending Sales Manager)
Service Credit Union
05.2016 - 02.2022
Certified Mortgage Professional Program - Mortgage Lending
MBBA NH
Liberbal Arts - Sales, Leadership, Marketing, Organizational Behavior
Mount Washington College