Matthew Gallivan
The Woodlands,TX
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
8
8
years of professional experience
Work History
Myriad Tek IT Service and E-waste
Myself
08.2015 - Current
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Interacted and negotiated with vendors, outsources and contractors to secure products and services.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Communicated regularly with customers concerning data exchange and technology integration.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Oversaw IT department operations and training.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Guided organizational technology strategy and roadmaps.
- Created and terminated user's accounts from start to finish in business applications.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Customized and repaired technology based on staff requests.
Education
High School Diploma -
The Woodlands Highschool
The Woodlands05.2003
Skills
Risk Management
- Time Management
- Technical Leadership
- Resource Allocation
- Budget Management
- Incident Management
- Customer Service
- Problem Solving
- Disaster Recovery
- Business Analysis
- Information Confidentiality
- Team Collaboration
- Project Management
- Technical Troubleshooting
- Operating System Management
- IT Resource Use
- IT Infrastructure Proficiency
Timeline
Myriad Tek IT Service and E-waste
Myself
08.2015 - Current
High School Diploma -
The Woodlands Highschool