Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
BusinessDevelopmentManager
Matthew Galster

Matthew Galster

Jacksonville,FL

Summary

Dependable, college-educated, efficient and service-focused employee who is motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to services, supply and products. Experienced driver with more than 2 years of completing successful deliveries while utilizing an energetic approach to meeting and surpassing clients' expectations.

Overview

20
20
years of professional experience

Work History

DoorDash Delivery Driver

DoorDash
08.2019 - Current
  • Picked up to-go orders from over 50 different restaurants in Jacksonville area.
  • Ensured that all orders were completely bagged up and correct before delivery.
  • Communicated any order changes that were needed with the appropriate restaurant manager or vendor.
  • Delivered food orders to businesses and residential homes including college dorms and nursing homes in a timely, efficient manner in order to ensure food temperature quality and presentation.
  • Ensured that the delivery car used for DoorDash was kept clean both inside and out, had gas, was in good shape and working order.
  • Followed all driver safety practices and obeyed all traffic laws while practicing defensive driving while on duty for DoorDash including using a hands-free windshield mounted cell phone while in the car and always while driving.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Utilized street maps to plan and determine most efficient routes.
  • Recorded pertinent delivery information needed for accurate tracking.
  • Navigated routes with relevant map programs and GPS systems.
  • Obeyed traffic laws and follow established traffic and transportation procedures.

Photography

Self Employed
Jacksonville, FL
06.2005 - Current
  • Freelance photographer.

Barback and Busser

Caps On The Water
04.2006 - 03.2015
  • Restocked ice, condiments, and snacks.
  • Learned how to make wide variety of mixed drinks.
  • Replaced empty kegs and soda syrups.
  • Delivered food to customers at bar and tables.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Greeted customers and provided friendly, knowledgeable service.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Post Office Mail Clerk

Gallaudet University
08.2003 - 05.2005
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Used automated mail processing equipment to sort and collate mail.
  • Prepared reports to track mail volumes, fees and other related data.
  • Planned routes and service updates to improve customer satisfaction.
  • Sorted mail according to size, shape and destination.
  • Moved bulk containers.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Set staff schedules to optimized coverage of all areas.
  • Provided service and sales to walk-in customers.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Operated postal machines, including postage meters and mail-processing machines.
  • Updated and maintained mailing lists and customer records.
  • Assisted with implementing new mailroom systems and training staff to improve operations.
  • Distributed mail on foot to residences and businesses.
  • Maintained mailroom supply inventories, purchase orders and vendor supplies.

Education

Bachelor of Arts - Liberal Arts And General Studies

Gallaudet University
Washington, DC
05.2005

Skills

  • I see my greatest skills as the ability to work well with others; to be a quick learner; to be reliable and dependable; to be a good team player and to be flexible as tasks change
  • Problem-Solving
  • Customer Service
  • GPS Navigation
  • Attention to Detail
  • Photography
  • Digital Photography
  • Photography skills
  • Photography composition
  • Self-Motivated

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

DoorDash Delivery Driver

DoorDash
08.2019 - Current

Barback and Busser

Caps On The Water
04.2006 - 03.2015

Photography

Self Employed
06.2005 - Current

Post Office Mail Clerk

Gallaudet University
08.2003 - 05.2005

Bachelor of Arts - Liberal Arts And General Studies

Gallaudet University

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Matthew Galster