Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Gladmon

King George,VA

Summary

Dynamic professional with a proven track record at GEICO, adept in leveraging market analysis expertise and strong negotiation skills to drive revenue growth and enhance operational efficiency. Excelled in fostering client relationships and mentoring teams, achieving significant performance and customer satisfaction improvements. Professional sales expert prepared for this role. Demonstrates ability to drive revenue growth through strategic client engagement and negotiation. Strong focus on team collaboration and achieving results, flexible with changing needs. Skilled in client relationship management, lead generation, and closing sales. Known for reliability, adaptability, and goal-oriented approach.

Overview

19
19
years of professional experience

Work History

Commercial Sales Agent

GEICO
10.2019 - 08.2024
  • Contributed towards achieving overall company goals by actively participating in cross-functional projects and initiatives aimed at driving operational efficiency or revenue generation.
  • Leveraged industry knowledge to position products competitively in the market, leading to increased brand recognition and improved market share.
  • Collaborated with team members to achieve collective sales goals and improve overall team performance.
  • Served as a trusted advisor to clients, providing ongoing consultation and support during the entire sales cycle for sustained satisfaction levels longterm.
  • Provided exceptional after-sales support by coordinating closely with service departments in handling technical issues or inquiries efficiently.
  • Led training sessions for junior Sales Agents on product knowledge, company policies, and best practices in commercial sales approaches effectively boosting their performance levels over time consistently.
  • Delivered tailored product demonstrations to prospective clients, highlighting key features that addressed their specific needs and pain points.

Assistant Store Manager

Vapamotive
04.2013 - 10.2019
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.

92G Food Service Specialist

Army National Guard VA
05.2005 - 05.2011
  • Developed scope of nutrition-related contracts and worked closely with various food product vendors.
  • Streamlined food preparation processes by implementing efficient time-management techniques.
  • Created and implemented internal policies and procedures related to food services and handling at various sites and adapted to changing conditions.
  • Monitored and maintained precise food service schedules and distributed to various serving sites on time and ready-to-eat.
  • Prepared meals according to food safety and sanitation guidelines, consistent with management and fiscal limits.

Education

Bachelor of Science - Psychology

Liberty University
Lynchburg, VA
05-2025

Skills

  • Strong negotiation skills
  • Goal-oriented mindset
  • Contract drafting
  • Market analysis expertise
  • Customer service
  • Critical thinking
  • Active listening
  • Data entry

Timeline

Commercial Sales Agent

GEICO
10.2019 - 08.2024

Assistant Store Manager

Vapamotive
04.2013 - 10.2019

92G Food Service Specialist

Army National Guard VA
05.2005 - 05.2011

Bachelor of Science - Psychology

Liberty University

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Matthew Gladmon