Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew GLASS

Trussville,AL

Summary

Dynamic professional with extensive experience at Eissmann Automotive NA, excelling in backup strategy development and team motivation. Proven track record in enhancing operational efficiency and fostering collaboration through effective training programs. Adept at problem-solving and improving daily workflows, ensuring seamless execution of complex technical tasks.

Overview

20
20
years of professional experience

Work History

Backup Team Leader

Eissmann Automotive NA
11.2023 - Current
  • Served as an escalation point for complex technical issues encountered during the execution of routine backups tasks.
  • Developed training materials and conducted workshops to enhance team members'' knowledge of backup technologies.
  • Improved overall backup efficiency by implementing new data management strategies.
  • Executed promotional and seasonal merchandising activities.
  • Assisted in the development of comprehensive documentation outlining standard operating procedures for the organization''s backup processes.

Door Technician

Magic City Doors
03.2019 - 10.2023
  • Supported sales efforts by assisting in product demonstrations, consultations, and providing technical expertise to clients.
  • Developed lasting relationships with suppliers to ensure availability of high-quality parts at competitive prices.
  • Led training sessions for new hires on company procedures, door system basics, troubleshooting techniques, and customer service expectations.
  • Coordinated logistics for large-scale installations involving multiple technicians ensuring a smooth workflow without delays or complications.
  • Troubleshot complex electrical components within automated door systems to maintain peak functionality for clients'' operations.

Machine Operator

Alabama Slip Form
02.2005 - 05.2014
  • Supported sales efforts by assisting in product demonstrations, consultations, and providing technical expertise to clients.
  • Developed lasting relationships with suppliers to ensure availability of high-quality parts at competitive prices.
  • Led training sessions for new hires on company procedures, door system basics, troubleshooting techniques, and customer service expectations.
  • Coordinated logistics for large-scale installations involving multiple technicians ensuring a smooth workflow without delays or complications.
  • Troubleshot complex electrical components within automated door systems to maintain peak functionality for clients'' operations.

Education

Basic -

Leeds High School
Leeds, AL
05.2002

Skills

  • Training and mentoring
  • Task delegation
  • Backup strategy development
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Flexible schedule
  • Team building
  • Work Planning and Prioritization
  • Daily workflow improvement

Timeline

Backup Team Leader

Eissmann Automotive NA
11.2023 - Current

Door Technician

Magic City Doors
03.2019 - 10.2023

Machine Operator

Alabama Slip Form
02.2005 - 05.2014

Basic -

Leeds High School

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Matthew GLASS