Pitney Powes Planet Press and SendPro Enterprise
Matthew Golding
Hamilton,New Jersey
Summary
An organized, detail oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.
Hand picked in development and implementation of the Taxation Printing and Processing Center.
Overview
26
26
years of professional experience
Work History
Computer Operator 2
State Of New Jersey Department Of Treasury
02.2022 - Current
- Acts as Team Leader to assist supervising The Taxation Printing and Processing Center, delegating tasks and providing feedback.
- Supervise the day to day operation to ensure the team is processing assigned scheduled jobs and performing the necessary tasks to meet production deadlines.
- Utilizes an Automated web-based server.
- Work closely with the vendor engineer to ensure our custom software meets or exceeds expectations.
- Train new employees on all computer programs and equipment.
- Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
- Work closely with Data Systems making sure all jobs are completed to their expectations.
- Electronically process 85% of taxpayer liability notices and 100% of Certified mail notices through our (Command Center Computers and Custom Software) in conjunction with The Data Warehouse and Data Systems and Technology.
- Established and maintained relationships with software vendors.
- Supported efficient use of available computer terminals and network access by coordinating schedules.
- Collaborated with other departments to identify and solve software issues.
- Ensure all software is kept up to date.
- Transfer and Archive files and Delete job files.
- Proved successful working within tight deadlines and a fast-paced environment.
- Processes batch/file jobs via computer console.
Computer Operator 3
State Of New Jersey Department Of Treasury
10.2017 - 02.2022
- Acts as Team Leader to assist supervising The Taxation Printing and Processing Center.
- Train new employees on all computer programs and equipment.
- Operates a stored-program electronic computers.
- Ensures that the customized multi-programmed computers (Command Center PC's)
- Ensure the automated processing and printing of Taxation’s outgoing standard 1st class and certified mail, as well as Pensions and Benefits’ outgoing certified mail, is done in a professional manner and is in accordance with all United States Postal Service policy, rules and regulations.
- Coordinate with other units within the Division of Taxation and Division of Pensions and Benefits to determine priorities based on workload, establish work schedules and determine completion dates.
- Transfer and Archive files and Delete job files.
- Troubleshoot and analyze errors to properly fix or correct said errors.
- Troubleshot system performance bottlenecks and proposed solutions to discovered weaknesses.
- Kept abreast of industry trends and emerging technologies, applying this knowledge towards continuous improvement efforts.
- Ensured smooth workflow through effective coordination with other IT professionals on projects and tasks.
- Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
- Collaborate with vendors and contracted companies to create interfaces between internal systems and third-party assets.
- Implemented and maintained software solutions according to Division of Taxation rules and regulations.
- Maintain data bases.
Senior Postal Clerk
State Of New Jersey Department Of Treasury
02.2017 - 10.2017
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Weighed mail and computed pricing amounts.
- Operates a stored-program electronic computers.
- Utilizes an Automated web-based server.
- Processes batch/file jobs via computer console.
- Electronically process 85% of taxpayer liability notices and 100% of Certified mail notices in conjunction with The Data Warehouse and Data Systems and Technology.
- Program PC’s and Computerized Laser inserters and printers.
- Troubleshoot and analyze errors and correct any errors if possible.
- Transfer and Archive files and Delete job files.
- Assist in training new employees on all customized computer programs and equipment.
- See that all equipment, PC's and all other machines, are in proper working condition and if necessary, make the appropriate service calls.
- Ensure all mail processing software is kept up to date. Update software when needed.
Supply Support Technician 3
State Of New Jersey Department Of Treasury
08.1998 - 10.2017
- Operate a stored-program computer.
- Courier duties including: picking up and delivering mail, forms, and supplies.
- Drive all vehicles including vans, forklifts, pallet jacks, and single axle trucks of a gross weight not to exceed 25,999 pounds.
- Under supervision, checks shipments received to ensure goods
listed are received in good condition; unpacks contents of shipments; records items received. - Create state ID's for new employees.
- Maintains clean, safe, and secure storeroom facilities.
- Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units.
- Assist with Division moves: Relocating Division Employees and setting up PC's.
- Evaluated system logs to identify patterns of issues, recommending improvements to prevent recurring problems.
- Assisted in the mail room.
Education
High School Diploma -
Steinert High School
Hamilton, NJ1994
Skills
- Software Management
- Team Leadership
- Creative Thinking
- Data Management
- Team Collaboration
- Teamwork and Collaboration
- Software Upgrades
- Equipment Troubleshooting
- Error monitoring
- Effective Multitasking
- Vendor Management
- File Maintenance
- Equipment Setup
- Decision-Making
- Multitasking and Organization
- Microsoft Suite Proficiency
- Hardware maintenance
- Training
- Proficient in all TPPC equipment (Command Center PC's, DM100 Inserters, RISO high speed printers, Meter machine)
Software
Timeline
Computer Operator 2
State Of New Jersey Department Of Treasury
02.2022 - Current
Computer Operator 3
State Of New Jersey Department Of Treasury
10.2017 - 02.2022
Senior Postal Clerk
State Of New Jersey Department Of Treasury
02.2017 - 10.2017
Supply Support Technician 3
State Of New Jersey Department Of Treasury
08.1998 - 10.2017
High School Diploma -
Steinert High School
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