Matthew Gonzales
4537 W. Feemster Visalia,CA
Summary
Offering commitment to delivering outstanding customer service and readiness to learn and grow in retail environment. Produces quick grasp of product details and sales strategies, along with effective communication skills. Ready to use and develop customer service and sales skills.
Overview
4
4
years of professional experience
Work History
Barber
Blessed Up
05.2023 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Car Detailer
Lampe Dodge Chrysler Jeep Ram
05.2023 - Current
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Collaborated with team members to complete large-scale detailing projects within specified deadlines.
- Adhered to safety protocols during all detailing activities, minimizing accidents and injuries in the workplace.
- Managed paperwork efficiently, keeping accurate records of all deliveries made during each shift.
- Navigated high traffic areas safely while maintaining focus on efficient delivery times.
Sales Associate
Walmart
12.2020 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
Education
Associate of Applied Science - Study And Practice
East To West Barber Academy
Visalia05-2023
High School Diploma -
El Diamante
Visalia, CA05-2020
Skills
- Customer service
- Automotive detailing
- Hand tools
- Attention to detail
- Multitasking and organization
- Punctuality
- Teamwork and collaboration
- Problem-solving skills
Timeline
Barber
Blessed Up
05.2023 - Current
Car Detailer
Lampe Dodge Chrysler Jeep Ram
05.2023 - Current
Sales Associate
Walmart
12.2020 - 04.2023
Associate of Applied Science - Study And Practice
East To West Barber Academy
High School Diploma -
El Diamante
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