Matthew Gonzales
1282 E Mary Anne Ave,CA
Summary
Offering commitment to delivering outstanding customer service and readiness to learn and grow in retail environment. Produces quick grasp of product details and sales strategies, along with effective communication skills. Ready to use and develop customer service and sales skills.
Overview
5
5
years of professional experience
Work History
Barber
Cali's Finest
05.2023 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Provided expert barbering services, including haircuts, shaves, and grooming consultations.
- Maintained cleanliness and organization of workstations to ensure a welcoming environment for clients.
Car Detailer
Lampe Dodge Chrysler Jeep Ram
05.2023 - 01.2026
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Collaborated with team members to complete large-scale detailing projects within specified deadlines.
- Adhered to safety protocols during all detailing activities, minimizing accidents and injuries in the workplace.
- Managed paperwork efficiently, keeping accurate records of all deliveries made during each shift.
- Navigated high traffic areas safely while maintaining focus on efficient delivery times.
- Conducted thorough interior and exterior vehicle cleaning, ensuring high-quality detailing standards.
Sales Associate
Walmart
12.2020 - 04.2023
- Enhanced store visual appeal by organizing racks and shelves effectively.
- Ensured precise cash transactions by strictly following cash handling policies.
- Processed returns and exchanges efficiently, adhering to established store policies.
- Maintained organized stock areas, ensuring accurate inventory counts and storage.
- Trained new employees on stocking techniques, improving team performance and efficiency.
Education
Associate of Applied Science - Study And Practice
East To West Barber Academy
Visalia05-2023
High School Diploma -
El Diamante
Visalia, CA05-2020
Associate of Applied Science - Welding
Visalia Adult School
Visalia12-2025
Skills
- Customer service
- Verbal communication strength
- Team collaboration
- Work area sanitation
- Appointment scheduling
- Opening and closing procedures
Languages
Spanish
Native or Bilingual
Timeline
Barber
Cali's Finest
05.2023 - Current
Car Detailer
Lampe Dodge Chrysler Jeep Ram
05.2023 - 01.2026
Sales Associate
Walmart
12.2020 - 04.2023
High School Diploma -
El Diamante
Associate of Applied Science - Study And Practice
East To West Barber Academy
Associate of Applied Science - Welding
Visalia Adult School