Matthew Goodman
Valley Springs,CA
Summary
Enthusiastic business development professional with experience establishing high-value territories. Adept in cultivating productive relationships with clients, achieving superior levels of account development, retention, and expansion.
Overview
22
22
years of professional experience
Work History
Territory Manager
Vestis Group
09.2023 - Current
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Route Sales Representative
Aramark
11.2013 - Current
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns
- Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications
- Immediately addressed problems with customers to promote speedy resolution
- Generated leads and cold called customers each week to set up appointments and bring in new business
Handyman
Self Employed
01.2010 - Current
- Managed available parts, tools and materials inventory to maintain prompt response capability
- Performed minor wall repair to maintain walls, including installing drywall and repairing and applying wallpaper
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains and maintaining gutters
- Troubleshot and diagnosed problems with mechanical and electrical systems and equipment
- Finalized work on building systems by completing basic carpentry and other finish work
- Reviewed technical documentation to complete equipment maintenance and repair
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality
- Responded to maintenance requests in rental property with great speed and efficiency
Store Manager
Dom's Outdoor Outfitters Inc.
01.2003 - 04.2013
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings
- Hired, trained and evaluated personnel in sales and marketing
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
Education
High School Diploma -
Castro Valley High School
Castro Valley, CASkills
- Route planning
- Customer service
- Organized
Affiliations
Teamsters Local 853, 01/01/13, Current
Timeline
Territory Manager
Vestis Group
09.2023 - Current
Route Sales Representative
Aramark
11.2013 - Current
Handyman
Self Employed
01.2010 - Current
Store Manager
Dom's Outdoor Outfitters Inc.
01.2003 - 04.2013
High School Diploma -
Castro Valley High School
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