Matthew Graf
Hamilton,OH
Summary
Dynamic and results-driven professional with a strong background in customer service and teamwork, honed at Under Armour. Proven ability to enhance shopping experiences and achieve sales targets through effective problem-solving and cash handling skills. Committed to maintaining a welcoming environment while ensuring operational efficiency.
Overview
2
2
years of professional experience
Work History
Team Member
Under Armour
05.2025 - Current
- Assisted customers with product selection and inquiries to enhance overall shopping experience.
- Maintained cleanliness and organization of sales floor to promote a welcoming environment.
- Stocked merchandise efficiently to ensure optimal product availability for customers.
- Collaborated with team members to achieve daily operational goals and improve service delivery.
- Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experience.
- Adapted quickly to changing priorities and workflows in fast-paced retail environment.
- Learned company policies and procedures to uphold standards of customer service and safety.
- Maintained productive, efficient approach to all tasks.
Seasonal Sales Associate
The Fragrance Outlet
11.2024 - 01.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout operations.
- Maintained store organization and cleanliness, promoting a welcoming environment for customers.
- Collaborated with team members to achieve sales targets and improve store performance.
- Provided product demonstrations and information to educate customers on features and benefits.
Crew Member
McDonald's
08.2023 - 05.2024
- Assisted customers with orders, ensuring accurate and efficient service.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to meet customer demands during peak hours.
- Followed safety protocols while handling food and beverages.
Education
No Degree -
Ross High School
Hamilton, OHSkills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Money handling
- Computer skills
Timeline
Team Member
Under Armour
05.2025 - Current
Seasonal Sales Associate
The Fragrance Outlet
11.2024 - 01.2025
Crew Member
McDonald's
08.2023 - 05.2024
No Degree -
Ross High School