Matthew Granirer
Sherman Oaks,CA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Customer satisfaction is the number one priority.
Overview
9
9
years of professional experience
Work History
Usher
LA Phil
08.2024 - 11.2024
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Delivery Driver and Cashier
Dominoes Pizza
11.2021 - 10.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Associate
Rose Bowl Concessions
06.2015 - 11.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Followed recipes closely for consistent taste, quality and presentation.
Education
Bachelor of Arts - Geography And Environmental Science
California State University Northridge
Northridge, CA05.2025
Associate of Arts - Geography
Los Angeles Valley College
Valley Village, CA06.2019
Skills
- Positive Attitude
- Customer Service
- Attention to Detail
- Teamwork and Collaboration
Timeline
Usher
LA Phil
08.2024 - 11.2024
Delivery Driver and Cashier
Dominoes Pizza
11.2021 - 10.2023
Sales Associate
Rose Bowl Concessions
06.2015 - 11.2015
Bachelor of Arts - Geography And Environmental Science
California State University Northridge
Associate of Arts - Geography
Los Angeles Valley College
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