Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Matthew Gregory

Colchester,CT

Summary

Motivated bilingual undergraduate student seeking an entry-level position to gain valuable industry experience and expand knowledge in the field. Recognizing this opportunity as a catalyst for personal career growth and mutual benefit, aims to contribute exceptional work ethic and meticulous attention to detail to the success of future employer.

Overview

3
3
years of professional experience

Work History

Caregiver, Translator

Oasis Healthcare at Home
03.2022 - Current
  • Prepare meals, wash laundry, assist with mobility issues and clean household for the elderly / disabled
  • Translate (English to Spanish) for those with English as second language during doctor’s visits
  • Provide companionship while ensuring that all medications are taken as prescribed

Team Lead

Planet Fitness
07.2022 - 04.2023
  • Effectively and independently answer inbound client calls with questions, complaints or inquiries
  • New member onboarding and membership upgrades
  • Most membership upgrades in a single day statewide (CT)
  • Created and implemented new techniques and strategies for routine maintenance and cleaning
  • Promoted to Team Lead January 2023-April 2023
  • Created the schedule
  • Handled call outs
  • Put in work order requests
  • Dealt with billing issues and concerns

Manager, Sales Representative

Diamond Sparkle Car Wash
08.2023 - 03.2024
  • Maximized profitability through skillful negotiation tactics during contract discussions with both new and existing clients.
  • Analyzed market trends and competitor strategies to identify opportunities for growth and improvement in sales performance.
  • Empowered sales team members by sharing expertise and providing constructive feedback, fostering a positive work environment.
  • Developed comprehensive product knowledge to effectively communicate benefits/features to potential clients during presentations.

Sales Associate

New Balance
03.2024 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

MBA - Master of Business Administration

Southern New Hampshire University
Hooksett, NH
07-2026

Bachelor of Science - Business Administration

Eastern Connecticut State University
Willimantic, CT
05-2025

High School Diploma -

East Catholic High School
Manchester, CT
12.2021

Skills

  • Bilingual
  • Spanish fluency
  • Proficient in Microsoft Suite (Excel, PowerPoint, Word)
  • Respectful
  • Time management
  • Elderly care
  • Problem-solving
  • Active listening
  • Conflict resolution

Hobbies and Interests

  • Karate (Junior Black Belt)
  • Playing chess
  • Reading
  • Playing basketball
  • Playing football

Timeline

Sales Associate

New Balance
03.2024 - 04.2025

Manager, Sales Representative

Diamond Sparkle Car Wash
08.2023 - 03.2024

Team Lead

Planet Fitness
07.2022 - 04.2023

Caregiver, Translator

Oasis Healthcare at Home
03.2022 - Current

MBA - Master of Business Administration

Southern New Hampshire University

Bachelor of Science - Business Administration

Eastern Connecticut State University

High School Diploma -

East Catholic High School
Matthew Gregory