Mia Jin
Santa Fe,NM
Summary
Detail-oriented, bilingual (English/Chinese) professional with experience in business management, administration, and client relations. Skilled in bookkeeping, scheduling, data management, and cross-cultural communication. Certified in Trauma-Informed Interpreting, with a strong track record of improving efficiency, maintaining accurate records, and delivering high-quality support in a work setting.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Advocacy Support/Translator and Interpreter/Office Administrative Assistant
The Life Link
Santa Fe, New Mexico
04.2025 - Current
- Maintained accurate case files and managed data entry for statewide resource directory.
- Delivered bilingual interpretation in English and Chinese to support survivors and staff.
- Completed Trauma-Informed Interpreting Certification to improve performance in high-stress situations.
Crop Consultant Assistant
MAMAMA consultant
OKC, OK
11.2022 - 07.2023
- Assisted in daily accounting tasks, including data entry, invoice processing, and client communication, ensuring accuracy and compliance.
- Supported financial reporting and documentation, providing a solid foundation in accounting principles and office administration.
Business Manager
KTR LLC
Santa Fe, NM
10.2019 - 08.2021
- Dynamic and detail-oriented Business Manager with over three years of experience in customer relations, shipping management, and data maintenance. Skilled in delivering exceptional customer service, optimizing processes, and managing logistics to ensure smooth operations. Bilingual in English and Chinese, with a strong foundation in business administration and experience in accounting support.
- Lead customer relations efforts, ensuring high levels of satisfaction and loyalty by addressing client inquiries and managing order processes.
- Oversee shipping operations, coordinate logistics, and ensure on-time delivery, contributing to smooth business operations.
- Maintain and update customer information, ensuring accurate and timely record-keeping for sales and customer engagement.
- Collaborate with other departments to improve processes, supporting strategic business initiatives, and efficient workflow.
Education
Associates Degree in Business Administration
Santa Fe Community College
Santa Fe, NM08-2022
Skills
- Customer Relations
- Shipping and Logistics
- Data Management
- Bilingual
- Accounting Support
- Organizing Information
Certification
- Trauma-Informed Interpreting Certification
Timeline
Advocacy Support/Translator and Interpreter/Office Administrative Assistant
The Life Link
04.2025 - Current
Crop Consultant Assistant
MAMAMA consultant
11.2022 - 07.2023
Business Manager
KTR LLC
10.2019 - 08.2021
Associates Degree in Business Administration
Santa Fe Community College
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