Matthew Grudinskas
Walpole,MA
Summary
Highly motivated and experienced working professional. Possesses excellent communication and interpersonal skills, with a strong ability to work collaboratively across departments and with external stakeholders. Maintains a safe, clean, and efficient living and working environment for all, by utilizing skills to effectively diagnose, troubleshoot, and resolve maintenance issues in a timely and professional manner. Dedicated to upholding the highest standards of quality customer service and am committed to fostering positive relationships with all stakeholders, in order to contribute to the overall success of the properties.
Overview
9
9
years of professional experience
Work History
Service Technician
Chutemaster Environmental Inc.
Union, NJ
01.2022 - Current
- Adhered to safety protocols and policies to reduce workplace hazards.
- Cleaned out dryer ventilation systems
- Diagnosed and follow protocols for cleaning procedure.
- Installed access panels, repaired defective joints and leaks.
- Used tools to access and remove remove clogs.
- Communicated with co-workers and other departments to accomplish task.
- Prepared and submitted detailed reports on dryer ventilation system. Problems, repairs made (if any), and pictures.
- Established and maintained professional relationships with vendors and client representatives.
- Serviced up to 40 units/day
- Complied with company risk management procedures.
Salesman
Artisan Motor Group
Norfolk, MA
06.2018 - 12.2021
- Utilized CRM software to manage customer accounts and track performance metrics.
- Bought, sold and marketed vehicles
- Increased sales by offering advice on purchases and promoting additional products.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated new leads through networking and attending industry events.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- MANAGER/OWNER- RICH- 508-245-0410
Owner/Operator
AAMCO Transmissions
Walpole, MA
12.2016 - 05.2018
- Investigated customer complaints to identify cause of malfunctions.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Retained accurate records of purchases, titles and sales.
- Created weekly payroll
- Managed marketing strategies both P.O.S. and internet
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Explained estimates and determined repair timelines to manage customer expectations.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Maintained accurate records of time and materials required to perform repairs and service.
- Established and maintained professional relationships with vendors and clients.
Carpenter/Painter/Roofer
Christian Brothers Construction
Roslindale, MA
02.2014 - 11.2016
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Measured materials to determine sizes and quantity required for construction project.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
- Planned and executed work with proper tools and materials to maximize productivity.
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Prepared surfaces for painting or staining by removing old paint and applying primers.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Assisted with installation of gutters and downspouts.
- Installed, repaired, and replaced single-ply roofing systems.
- Cleaned up work areas after completion of work.
- MANAGER/OWNER-JAYSON- 508-294-2892
Education
No Degree - Law (Pre-Law)
Massasoit Community College
Brockton, MAHigh School Diploma -
Xaverian Brothers High School
Westwood06.2002
Skills
- Extensive Customer Service Experience
- Excellent communication skills
- Attention to Detail
- Team Working
- Time Management
- Written communication skills
- Intuitive feel for machines
- Manual dexterity
- IT skills
- Hard working
- Problem solving
- Punctual
Timeline
Service Technician
Chutemaster Environmental Inc.
01.2022 - Current
Salesman
Artisan Motor Group
06.2018 - 12.2021
Owner/Operator
AAMCO Transmissions
12.2016 - 05.2018
Carpenter/Painter/Roofer
Christian Brothers Construction
02.2014 - 11.2016
No Degree - Law (Pre-Law)
Massasoit Community College
High School Diploma -
Xaverian Brothers High School