Matthew Haines
Diversified
Warner Robins ,GA
1
Certification
6
years of professional experience
Experienced senior installation technician with a proven track record in effectively configuring and installing advanced AV and video streaming systems such as video walls, projectors, cameras, etc. I excel in quality control, team leadership, and process optimization, which contributes to successful project execution and high levels of client satisfaction. I am committed to continuously enhancing installation techniques to further improve system installations.
Work History
Lead Installation Technician
1 Year 8 Months- Led installation teams to ensure timely completion of projects.
- Developed and implemented standardized installation procedures for efficiency.
- Trained and mentored junior technicians on best practices and safety protocols.
- Coordinated equipment and materials logistics for multiple installation sites.
- Troubleshot technical issues during installations to minimize downtime.
- Collaborated with project managers to align installation timelines with project goals.
- Conducted quality control inspections to maintain high standards of service delivery.
- Streamlined workflows by introducing innovative tools and techniques in installations.
- Maintained high-quality standards, resulting in excellent customer feedback and repeat business.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Installed various types of equipment from different manufacturers
Lead Installation Tech
1 Year 8 Months- Successfully led complex installation projects, focusing on the seamless integration of video systems such as VTC systems and video wall systems. By optimizing processes, I was able to reduce setup time and significantly enhance client satisfaction.
- Introduced innovative installation techniques that improved overall efficiency and developed creative solutions to address construction specific challenges prior to installation, which in turn enhanced system performance.
- Consistently delivered high-quality installations, even under tight deadlines, by implementing rigorous quality control measures that minimized issues after the initial install.
- Fostered strong relationships with field teams, I ensured smooth project execution and created a collaborative work environment. Additionally, I mentored junior technicians, contributing to the enhancement of our overall team capabilities.
- Maintained meticulous management of technical documentation to ensure accuracy and compliance, and conducted thorough system tests to guarantee optimal performance after installation.
- Excellent understanding of install procedures and techniques in regards to cable pulling rack building as well as video wall structuring, and maintenance.
- Travel/Remote
Installation Tech
1 Year 7 Months- Expertly configured and installed complex AV systems, including video walls and projectors with extensive experience in cat 6 shielded and unshielded Audio cable and video wall power terminations. Ensured precise setup for optimal performance.
- Built strong client and team relationships. Led cross-functional projects, seamlessly integrating AV equipment for diverse client needs.
- Consistently delivered high-quality AV installations on time. Resolved technical issues promptly, minimizing client downtime and maximizing satisfaction.
- Travel/Remote
Education
Ged/High school equivalency
Skills
Technical Documentation
Cable Installation
Cable terminations
Troubleshooting
Video walls
Rack building
Cable dressing
Installation Techniques
Problem Solving
Customer Support
Inventory Management
Time Management
Safety Compliance
Network Configuration
Customer Training
Certification
- CTS in Progress
- Cisco (CCNA) in Progress
- Crestron (CCP) in Progress
- OSHA 30 Hour
- OSHA 10 Hour
- Planar LCD and LED Video wall certified
- Biamp Tesira Cert
- Aerial Scissor Lift certification
- Samsung LED Video Wall certification
- Nanolumen LED Video wall certification
Timeline
Lead Installation Technician
Diversified
12.2024 - CurrentRead More
Lead Installation Tech
Haivision MCS
02.2022 - 10.2023Read More
Installation Tech
Media Solutions services
07.2020 - 02.2022Read More
Central Georgia Technical College
Ged/High school equivalency
Read More