Matthew Hale
Corporate Account Manager / Safety Consultant / Lean Project Team Member
Winder,GA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Dynamic account manager with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
22
22
years of professional experience
Work History
Corporate Account Manager
Global Equipment Company Inc.
Buford , GA
08.2013 - 06.2024
- Coordinated with marketing teams to execute successful promotional campaigns tailored to specific client needs.
- Identified upsell opportunities within existing accounts, contributing significantly to annual revenue growth.
- Conducted regular account reviews, ensuring alignment with client objectives and addressing any challenges proactively.
- Coordinated full sales lifecycle from proposal development to closings and follow-up.
- Built credibility and trust among clients through consistent communication, problem-solving efforts, and focus on delivering value-added solutions.
- Achieved or exceeded company-defined sales quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Attended monthly sales meetings and quarterly sales trainings.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Developed, serviced and grew corporate accounts up to 122 % annually
- Identified upsell opportunities within existing accounts, contributing significantly to annual revenue growth
Carpentry Assistant
Dekalb County School System
Tucker , Georgia
03.2005 - 04.2008
- Supported team members with efficient use of power tools like drills, saws, and sanders to streamline daily tasks.
- Prepared sites for new construction by removing debris or pre-existing structures helping facilitate smooth project beginnings.
- Collaborated with lead carpenters to ensure timely completion of projects year round. Coordinated with administration as we worked in-school day hours. Summer larger projects took place also PM measures to buildings and grounds as requested.
- Provided assistance in repairing or replacing damaged wood components to restore structures'' functionality and appearance.
- Loaded and unloaded materials from trucks safely which expedited the progress of ongoing construction projects. Coordinated with supporting departments such as plumbers, electricians, and HVAC technicians.
- Cleaned work areas, machines and equipment to maintain clean and safe job site and safety for kids.
- Assisted with movement of materials and equipment to job sites.
Paint Department Associate
Home Depot
Tucker , Georgia
11.2002 - 04.2008
- Enhanced customer satisfaction by providing personalized color consultations and recommendations based on individual preferences.
- Effectively balanced multiple responsibilities including cashiering duties, maintaining department cleanliness standards, restocking shelves regularly.
- Provided exceptional customer service, addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Maintained clean and safe work environment, ensuring compliance with OSHA regulations for hazardous materials handling.
- Managed paint mixing station diligently, achieving precise color matches according to customers'' specifications.
- Contributed to team success by staying current on product innovations and sharing insights during team meetings.
- Maintained stock shelves by fronting, facing and straightening products throughout shift.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Associate of Arts - Fine Arts / Drawing And Illustration
Atlanta College of Art
Atlanta, GA 08.2024 -
Associate of Arts -
Georgia Perimeter College
Decatur, GA 05.2001 -
Skills
Client Relationship Building
Accomplishments
2022 Ace Achiever Award Highest Growth in Sales 122 % and # 8 in sales company wide all corporate branch locations.
Proven performer in a competitive industry pumping out year over year sales growth with high value clients ranging from technology, manufacturing, and distribution and higher education. Most importantly build relationships with stakeholders and decision makers as well as purchasing and helping the customer achieve their spend goals and help identify solutions.
2023 customer Moog Inc leveraging the OMNIA platform . Gaining visibility as to new locations and contacts for procurement persons and teams. OMNIA is a reduced cost agreement on the goods purchased but the achievement is showing the value of the program. Moog is long time client and this agreement is huge step for the and the customer.
MRO Trak ( Vendor Managed Inventory ) I had installations of this with Trane Technologies HVAC in Greenville SC. I also was one of only handful of account managers that achieved an agreement plus installation before the program dissolved.
OSHA 10 , OSHA 30 safety certification (general industry) .
Lean Six Sigma Green Belt at University of georgia - final exam grade of 100% percent !
OSHA 10 , OSHA 30 safety certification (general industry) .
Timeline
Associate of Arts - Fine Arts / Drawing And Illustration
Atlanta College of Art
08.2024 -
Corporate Account Manager
Global Equipment Company Inc.
08.2013 - 06.2024
Carpentry Assistant
Dekalb County School System
03.2005 - 04.2008
Paint Department Associate
Home Depot
11.2002 - 04.2008
Associate of Arts -
Georgia Perimeter College
05.2001 -
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