Matthew Hall
Columbus
Summary
Dynamic IT Systems Engineer with a proven track record at Book Dog Books, LLC, specializing in infrastructure development, architecture and administration. Expertly managed vendor relationships and implemented innovative solutions, significantly reducing system downtime. Adept at project management and fostering collaboration to align technology with business goals.
Experienced with system design and integration, ensuring seamless functionality across various platforms. Utilizes expertise in troubleshooting to resolve complex technical issues efficiently. Knowledge of cybersecurity measures to protect and enhance system integrity.
Systems Engineer with extensive experience driving network security and accessibility. Highly skilled with system virtualization using VMware and Hyper-V.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Lead IT Systems Engineer
Book Dog Books, LLC
05.2016 - Current
- Completed software updates and assessed security patches for optimized computer use.
- Maintained up-to-date knowledge of emerging technologies, incorporating innovative solutions into existing systems when appropriate.
- Coordinated with stakeholders throughout all stages of the project lifecycle from inception to completion.
- Optimized networked software and operating systems by applying updates and patches.
- Verified compliance with applicable performance metrics and compatibility expectations.
- Managed multiple vendor relationships, negotiating contracts to secure cost-effective hardware and software solutions.
- Implemented networking and server changes to meet client budgets and needs.
- Designed high availability strategies to minimize downtime during critical systems outages or disasters recovery scenarios.
- Reduced system downtime significantly with proactive maintenance and rapid response to issues.
- Designed and implemented robust backup strategies, safeguarding critical data against loss.
- Coordinated with stakeholders to gather requirements, ensuring solutions aligned with business goals.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Managed and monitored installed systems for highest level of availability.
- Evaluated new tools and technologies for possible integration into existing infrastructure environments.
- Analyzed system requirements, developing tailored solutions that met or exceeded client expectations.
Systems Engineer
Community Banc Consulting of Ohio
04.2015 - 05.2016
- Completed software updates and assessed security patches for optimized computer use.
- Evaluated new tools and technologies for possible integration into existing infrastructure environments.
- Analyzed system requirements, developing tailored solutions that met or exceeded client expectations.
- Optimized server efficiency through virtualization techniques and capacity planning.
- Coordinated with stakeholders throughout all stages of the project lifecycle from inception to completion.
- Optimized networked software and operating systems by applying updates and patches.
- Streamlined troubleshooting processes by creating comprehensive documentation to guide support teams.
- Conducted regular system audits to ensure compliance with industry best practices and regulatory requirements.
- Managed multiple vendor relationships, negotiating contracts to secure cost-effective hardware and software solutions.
- Implemented networking and server changes to meet client budgets and needs.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
IT Systems Administrator
Book Dog Books, LLC
01.2012 - 04.2015
- Coordinated data backup strategies, safeguarding critical business information from loss or damage due to unforeseen events.
- Implemented effective monitoring solutions to track system performance metrics, enabling proactive issue resolution.
- Optimized virtual environments through careful management of resource allocations and workload balancing techniques.
- Secured network systems by implementing robust security protocols, mitigating risks associated with cyber threats.
- Improved user experience by troubleshooting application issues and collaborating with developers on necessary updates or enhancements.
- Spearheaded disaster recovery initiatives, ensuring a prompt response to restore normal operations in the event of an emergency.
- Evaluated emerging technologies for potential integration into existing systems architecture that could offer additional benefits or improvements.
- Managed critical infrastructure upgrades, ensuring minimal disruption to business operations during transitions.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Reduced downtime by proactively identifying potential issues and resolving them before they escalated.
IT Support Specialist
Book Dog Books, LLC
01.2007 - 01.2012
- Used ticketing systems to manage and process support actions and requests.
- Installed and configured operating systems and applications.
- Configured hardware, devices, and software to set up work stations for employees.
- Diagnosed and troubleshot hardware, software and network issues.
- Configured and tested new software and hardware.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Created user accounts and assigned permissions.
Education
Bachelor of Science - Information Technology
Franklin University
Columbus, OH12-2011
Skills
- Hardware and software installation
- System troubleshooting
- Continuous improvement
- Cloud services
- Network infrastructure administration
- IT infrastructure
- Disaster recovery
- Network security
- System testing
- Virtualization technologies
- Infrastructure development
- Project management
- Web security
- Technical documentation and reporting
Timeline
Lead IT Systems Engineer
Book Dog Books, LLC
05.2016 - Current
Systems Engineer
Community Banc Consulting of Ohio
04.2015 - 05.2016
IT Systems Administrator
Book Dog Books, LLC
01.2012 - 04.2015
IT Support Specialist
Book Dog Books, LLC
01.2007 - 01.2012
Bachelor of Science - Information Technology
Franklin University
Similar Profiles
Rhonda MorrisRhonda Morris
Entrepreneur at By The Book Commercial Cleaners, LLCEntrepreneur at By The Book Commercial Cleaners, LLC
Quinton Taylor-GarciaQuinton Taylor-Garcia
Founder & Publisher at Bamboo Village Books, LLCFounder & Publisher at Bamboo Village Books, LLC
Murad AliyevMurad Aliyev
Caffe Supervisor at Book And Coffee LLCCaffe Supervisor at Book And Coffee LLC